Client Support Services Representative - Contract (Winnipeg)

Client Support Services Representative - Contract (Winnipeg)

03 Oct
|
Winnipeg Foundation
|
Winnipeg

03 Oct

Winnipeg Foundation

Winnipeg

Winnipeg Foundation is For Good. We help people give back to our shared community by connecting generous donors with causes they care about For Good. We are an endowment-based public foundation, so we pool and invest gifts and distribute annual earnings back to the community Forever.

Founded in 1921, we are proud to be Canada's first community foundation. Our vision is ‘a Winnipeg where community life flourishes for all.’ The Foundation is committed to work-life balance and diversity, both within the organization and in its work with the community.

Generosity

Operations & Stewardship Coordinator (1 Position – 2-year Term & Full-Time) Equity Transformation Relationship Building This position is the lead front-line presence for the Community Generosity team and is primarily responsible for handling incoming donor gifts and inquiries, as well as day-to-day donor relationship and administrative support for stewardship activities. It serves as a bridge between grantees and donors, manages and supports team resources, and steps in at key points to complete relevant administrative tasks. Deliver comprehensive support to donors through both telephone and email, ensuring their inquiries and concerns are addressed promptly and effectively Create and distribute tax receipt letters Ensure that files are stored and labelled accurately in digital file management systems like SharePoint.

Review obituaries and ensure any relevant changes are made in the database Review administrative procedures and make changes as required Draft instructions for administrative procedures for consideration Provide administrative support to the generosity planning team, including taking meeting notes and ensuring follow-up Take on special projects as requested Diploma related to fundraising,



office administration or non-profit management ~1-3 years of experience working in an administrative role, ideally in a non-profit environment ~ Proficient with Microsoft 365 (Word, Teams, and Outlook with intermediate-level skills in Excel;

Background in customer service will be considered an asset Ability to use advanced features of Microsoft Word such as Mail Merge Proven accuracy and attention to detail, even when working on multiple projects with tight deadlines. A comprehensive benefits package including health and dental perks A Health Spending Account Access to Consult+ Maple (Virtual Doctor Service) Pension program starting at six months of employment Vacation starting at three weeks per year Eco-pass program (half cost bus pass) Maternity/Parental Leave Top Up We firmly believe diverse perspectives, skills, and experience can enrich our team and contribute to the Foundation’s overall success. As part of the Foundation’s commitment to being transparent, the following are the stages of our recruitment process: Job posting closes – October 11, 2026 Phone screening - October 26, 2026 (Tell me about yourself and how your professional experience aligns with this position; First in-person interview- November 2 & 4 (Understanding your technical skills) During the recruitment process, prospective candidates will be expected to provide specific examples of situations where they have demonstrated the Foundation's values and core competencies.

Winnipeg

Foundation is committed to an inclusive, barrier-free environment and will accommodate the needs of applicants under the Accessibility for Manitobans Act (AMA) throughout all stages of the recruitment and selection process. Employment is conditional on verifying your eligibility to work in Canada for an employer other than your current employer. #

📌 Client Support Services Representative - Contract (Winnipeg)
🏢 Winnipeg Foundation
📍 Winnipeg

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