Recreation Services

Faculty of Kinesiology & Rec. Management

Position number: 33044

Date posted: October 1, 2026

Job details

Climbing Coordinator - AA1 (AESES) Existing Regular Continuing Full-Time (Budget Funded)

Full-time:

Yes

Permanent

Yes

Work schedule

35 hours per week

Salary

$27.52 to $38.37 per hour ($50,086.40 to $69,833.40 per annum)

Expected Start Date

October 26, 2026

Trial/Probation period

840 hours worked For more information please contact: Tanya Angus - [email protected]

Qualifications

MINIMUM FORMAL EDUCATION/TRAINING:

- Completion of a formal post-secondary program from a recognized institution in a related discipline is required, with preference for a University degree in Recreation or Sport Administration Studies.
- Current Level One Indoor Climbing Gym Instructor Certification (Association of Canadian Mountain Guides) required, Level Two preferred.

EXPERIENCE:

- One year of directly-related administrative experience is required.
- Minimum of 2 years directly-related experience working in a climbing environment is required.
- Experience supervising and scheduling staff, including hiring, training and managing staff schedules is required.
- High comfort level and experience with climbing harnesses, ropes, belay devices, carabineers and other related climbing apparatus required.
- Experience with route setting required including planning and executing is required.
- Active participating in climbing is required.
- Must have experience working in a Recreation setting and understand the elements of a quality program.
- Experience with climbing centre operation/maintenance/instruction is required.
- Experience in recruiting, hiring, supervising and scheduling staff as well as program development and evaluation in a climbing environment is preferred.
- Experience establishing and directing a climbing program preferred.
- Must work very well in a Team environment and be physically able to move climbing equipment.
- Experience with budgeting and program financial analysis preferred.
- Experience with risk management is an asset.
- Outdoor Climbing/guiding experience would be an asset.
- Experience with researching industry trends is required.
- An acceptable equivalent combination of education and experience may be considered.

SKILLS AND ABILITIES:

- Strong computer skills, including Microsoft Word and Excel, are required.
- Excellent written and verbal skills are required; must be highly organised and efficient.
- Experience with budget preparation and monitoring would be an asset.
- Knowledge of programming elements (staff client ratio, sequential learning) related to delivering climbing programs is required.
- First Aid / CPR certification required.
- High level of leadership is required to maintain a professional environment.
- Indoor climbing skills and experience safely teaching indoor climbing skills at the ACMG Level are required.
- Specific knowledge and experience in administration of climbing programs required.
- Leadership skills & proven supervisory experience required.
- Interpersonal and communication skills, tact, and diplomacy are required.




- Ability to establish effective working relationships and work as a member of a team is required.
- Must be self-directed and creative.
- Ability to work under pressure and multi-task is required.
- Staff training & supervision experience is required.
- Must have positive customer service skills with an open attitude to working with a diverse population.
- Passion for recreation and climbing is required.
- Must be energetic and display the ability to effectively attend to program details that ensure a positive customer experience.
- Ability to work well with people is required; must be flexible, professional, creative, and must be able to deal with stressful situations.
- Must be able to build collaborative relationships with other faculties on campus.
- Must have a proven track record of Continuous Improvement.
- Must be able to manage a healthy Work/Life balance.
- Satisfactory work record, including satisfactory attendance and punctuality, is required.

OTHER JOB RELATED QUALIFICATIONS:

- Diverse background in a wide variety of climbing and recreational programs either as an Instructor or participant.
- Understanding of a university setting preferred.
- Outdoor climbing skills.

Key responsibilities

Program Coordination

- Plans and develops annual plan for the climbing wall programs for a variety of demographics (children, students, adults) ensuring programs are age and skill appropriate for target markets.
- Performs market and industry research to determine appropriate program mix, price, trends, schedule etc. to help foster and grow the climbing community and participation.
- Works closely with Recreation Services and Mini U to offer programs aligned with the department’s missions and standards.
- Reviews and evaluates programming, including financial viability of programs.
- Provides detailed information to the Director Recreation Services on program specifics, participation levels, etc. on a bi-monthly and annual basis for reports.
- Provides input into budget development, price points and target markets for climbing programs.
- Provides instruction for adults and children of all abilities and supervise group sessions where required.
- Maintains a clear understanding of both the indoor and outdoor market, competitors, brands, consumer and client’s behaviors.
- Contributes to marketing strategies and promotes climbing to prospective customers.
- Develops a rapport with customers on an ongoing basis to ensure they feel connected to the program and are satisfied with the experience they are receiving.
- Maintains the highest customer service standards; analyzes and resolves customer service problems and complaints.

Wall Operations & Safety
- Oversees daily operations of the climbing wall.
- Supervises,



plans and executes the Active Living and Frank Kennedy Centre climbing wall’s route setting, including regular route setting and maintenance.
- Oversees the safety, security, and risk management at the climbing wall in collaboration with the Faculty’s Risk Management Committee.
- Schedules routine maintenance on a regular basis and a structural integrity check of the wall every two years or as directed by the Association of Canadian Mountain Guides.
- Assesses the equipment and facility needs for the climbing wall, and initiates purchasing as required.
- In conjunction with the facilities department, identifies the need for facility renovation and development in keeping with the needs of programming across various stakeholders.
- In conjunction with the Scheduling Coordinator, oversees the climbing wall booking and rentals.

Climbing Staff Supervision & Training
- Responsible for hiring and training all climbing wall staff ensuring the climbing team operates in a skilled manner and maintains a high standard at all times.
- Arranges for complete training of all staff including general orientation to University, overview of mission, policies, procedures, risk management and job specific training related to climbing and wall operations.
- Ensures appropriate staffing levels to meet the needs of day-to-day operations.
- Ensures the climbing team operates within safety procedures, understands the policies and procedures and attends training as required.
- Mentors, guides, supports and assists staff in further developing their skills in climbing, instructing, customer service, etc.

Other Duties
- Works collaboratively as a member of the Recreation Services team, contributing ideas, expertise and feedback through team meetings, planning discussion and shared projects.
- Connects with various stakeholders to find solutions to issues and develops new business opportunities and strategies to present to manager.
- Attends regular meetings and works with various sub-groups on various projects and initiatives.
- Participates in other faculty committees as required.
- Other relevant duties as assigned.

Additional information

The University of Manitoba is committed to the principles of equity, diversity & inclusion and to promoting opportunities in hiring, promotion and tenure (where applicable) for systemically marginalized groups who have been excluded from full participation at the University and the larger community including Indigenous Peoples, women, racialized persons, persons with disabilities and those who identify as 2SLGBTQIA+ (Two Spirit, lesbian, gay, bisexual, trans, questioning, intersex, asexual and other diverse sexual identities). If you require accommodation supports during the recruitment process, please contact [email protected] or (phone hidden). Please note this contact information is for accommodation reasons only.

Application materials, including letters of reference, will be handled in accordance with the protection of privacy provisions of "The Freedom of Information and Protection of Privacy Act" (Manitoba). Please note that curriculum vitae will be provided to participating members of the search process.

📌 Climbing Coordinator(AESES) (Winnipeg)
🏢 University of Manitoba
📍 Winnipeg