Job Overview

Inner Wellness Psychotherapy is seeking a dependable and highly organized Clinic Administrator to manage the daily operations of our mental health practice. In this role, you will support both clients and clinicians by handling scheduling, insurance coordination, billing support, and general administrative tasks. You will also help maintain a smooth, welcoming environment by overseeing front desk operations, vendor relationships, social media updates, and electronic health records.

The ideal candidate is detail-oriented, compassionate, and skilled in healthcare administration. You should feel comfortable multitasking, communicating with insurance companies, and working in a fast-paced setting while maintaining professionalism and confidentiality.

Duties

- Manage front desk operations: answer phones, greet clients, schedule and confirm appointments
- Handle client intake, forms, documentation, and electronic health record (EHR) updates
- Communicate with insurance companies regarding eligibility, advantages, authorizations, and claims follow-ups
- Assist with billing support, verifying information, and resolving insurance issues
- Maintain HIPAA compliance and ensure accurate, confidential record-keeping
- Oversee office supplies, inventory, vendors, and facility needs
- Support clinicians with administrative tasks and client communication
- Assist with HR-related duties such as onboarding, scheduling, and basic training




- Update social media platforms and assist with practice marketing tasks
- Identify workflow improvements to increase efficiency across the clinic
- Keep the clinic clean, organized, and presentable throughout the day, including tidying therapy rooms and common areas after sessions

Experience

- Prior experience in a medical, behavioral health, or wellness office required
- Knowledge of insurance processes, including verification and mental health billing basics
- Familiarity with EHR or practice management software
- Proficiency with Microsoft Office, Canva, Notion and Teams
- Strong customer service, communication, and multitasking skills
- Ability to maintain professionalism, confidentiality, and attention to detail
- Experience working in a fast-paced administrative or healthcare environment preferred

This position offers the opportunity to support a compassionate mental health team by ensuring smooth daily operations and a positive experience for both clients and clinicians. The ideal candidate will bring strong organizational skills, exceptional attention to detail, and the ability to adapt in a fast-paced, client-centered environment. Your work will play a key role in helping Inner Wellness Psychotherapy deliver high-quality, accessible mental health care. Job Type: Part-time

Pay: $17.95-$19.00 per hour

Benefits

- On-site parking

Experience:
- Canva/Graphic Design: 2 years (preferred)
- Social media marketing: 2 years (preferred)

Work Location: In person

📌 Clinic Administrator (Part-Time) (Mississauga)
🏢 Inner Wellness Psychotherapy
📍 Mississauga