DSV – Global Transport and Logistics DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best.

Job Posting Title: Key Account Specialist Time Type: Full Time Salary starting at $53000 per annum, plus eligible perks, in accordance with experience and internal equity This posting is for an existing vacancy and not intended to create a talent pipeline The Account Analyst, Key Account Specialist is responsible for managing and developing the assigned Key Account(s) for the branch as well as meeting the objectives of growth and profitability. To take overall branch development responsibility of the assigned Key Account(s) Develop multi-level relationships between Key Account and DSV main stakeholders Coordinate and monitor all Key Account activities Maintain updates on key accounts, in CRM tool Build and improve customer relationships, ensuring to address and resolve any key client concerns, involving internal teams as required. Lead MBRs/QBRs with key accounts Act as a team lead in supporting other key account managers on operational and administrative functions Quality, Health & Safety: Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.





Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

Education in supply chain logistics, international transportation, or a related field of study. Minimum 2 years of international transportation industry experience or, account management experience CIFFA certificate, an asset Good command, both verbal and written, English skills. Service oriented and able to resolve customer grievances Strong interpersonal skills, building professional relationships internally and externally Language and Computer Skills English is the principal language for this position, additional languages may be required in other locations.

Advanced knowledge of Microsoft® Office Software (Excel®, Word, PowerPoint® and others) Proficient in Customer Relationship Management tools (CRM) CargoWise experience, an asset Prolonged periods sitting and standing at a desk and working on a computer Occasional travel may be required Regular working hours apply for this position, at times, working beyond these hours may be required by business needs. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. At DSV, performance is in our DNA.

If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. com and follow us on LinkedIn and Facebook.

📌 Commercial Account Representative I (Milton)
🏢 DSV
📍 Milton