Together, we help people, businesses, and society prosper in good times and be resilient in bad times. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Flexible wellbeing, including telemedicine, Wellness account and much more Annual bonus the target (subject to personal and company performance):

Win As A Team , we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares. Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc.

Claims

Consultant you will handle multi-line complex claims through all distribution channels. You will be responsible for the direct handling and monitoring of complex first party and third-party claims with exposures in Canada and Internationally. The types of losses may include Commercial Property, Energy, Equipment Breakdown, Environmental Liability and additional Specialty Claims.

The Claims

Consultant performs the settlement of complex claims, civil liability or property damage, plays a fundamental role in managing the processes surrounding disputes or alternative dispute resolution bodies, undertakes the functions of analysis and evaluation of claims,



liability and provisions and contribute to unit priorities, including providing expertise as needed, mentoring and participating in the budget process.

National

Manage, investigate, analyze, negotiate and resolve large and complex commercial property claims generally with exposures over $1M or involving specialized kind of loss within Canada and internationally

Engage and manage internal and external counsel, consultants, adjusters, accountants and engineers to confirm coverage, determine liability and assess damages

Mentor, guide and provide technical advice to regional file handlers to ensure consistent and effective claims handling and support long term succession planning

Train colleagues on complex claims handling

Work with Underwriting, Loss Prevention and other stakeholders to identify potential risks, hazards and trends, sharing feedback and lessons learned

Provide brilliant customer service to Brokers, Customers, and Colleagues

Deliver and exceed on all key performance indicators as it relates to loss development and loss adjustment expenses, claims leakage control and expense management

Leverage your expertise in a creative, continuous improvement environment to support a model of best practice operations





Effectively negotiate claims when appropriate

Able to adapt to changing needs and understand the need to be flexible and agile A robust collaborator and have a passion for mentoring and coaching others

10+ years experience with direct handling of large and complex commercial property claims.

Appropriate knowledge of all relevant regulatory and legal requirements applicable to the position

Undergraduate Degree or CIP designation (asset)

Flexible to travel as needed For candidates based in Quebec, bilingualism in French and English is required. For candidates based in other provinces, bilingualism is considered an asset. #At Intact, our Value of respect is founded on seeing diversity as a strength. We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

📌 Commercial Claims Consultant, Property Large Loss (Canada)
🏢 Intact Financial
📍 Canada