Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present. We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!

Flexible work arrangements Multiple benefits offered to support physical and mental wellbeing, Wellness account and much more Commissions & other performance incentives: Expected, but not limited payout potential of 10-15% of salary (subject to personal and team performance) Our Group RRSP, with company matching DPSP offerings provide flexibility and long-term security for our employees beyond their careers.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, location etc. We are looking for a Commercial Insurance Advisor to join our Commercial IBU Service team in one of our Ottawa offices! As a Commercial Insurance Advisor on our Independent Business Unit (IBU) - Service team, you’ll build trusted relationships with small business clients and tailor insurance coverage to protect what matters most.





Provide front-line Commercial Insurance sales and customer service for small businesses. Service ongoing client needs, advise on insurance matters, conduct needs assessment, recommend solutions, answer inquiries, conduct care calls and process renewals. Quote and sell new policies/write recent business to existing or new clients, and retain existing book of business through inbound and outbound calls, introductory letters and receive walk-in clients.

Prepare documentation for insurers, complete applications for clients, issue insurance certificates, process changes and review renewals.

Contact

Underwriters and Adjusters to discuss guidelines and policies. Keep current on underwriting rules and workflow processes, and actively participate in training initiatives.

Process Account

Receivable activities. Participate in community marketing initiatives. Strong customer service, sales, and/or call center experience. Previous P&C; Insurance experience is a definite asset. Excellent customer service skills; customer-focused and able to resolve conflicts effectively.

Accommodations are available on request for candidates taking part in the selection process. BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

Please note that BrokerLink does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be.

📌 Commercial Insurance Advisor- Service team (Ottawa)
🏢 BrokerLink
📍 Ottawa