Consider joining us as a Store Administrator if: You have worked in customer service or in an office environment, responding to competing demands and prioritizing tasks. You have high attention to detail, strong organizational skills, and a willingness to help wherever and whenever you are needed. Canadian-owned and operated, Motion is Canada’s leading full-service mobility and accessibility solutions provider and has served communities across Alberta, BC, Manitoba, Ontario, and Saskatchewan for more than 40 years through our network of 48 locations.
We are adding a problem-solving, responsive Store Administrator to our team in Ontario. In this role, you will help ensure our valued clients feel welcomed, supported, and taken care of, while playing an essential role behind the scenes supporting store operations, rentals, and financial administration. We are looking for a Store Administrator who shares our dedication to enriching lives, paired with a passion for organization, accuracy, and efficiency — all while helping deliver an exceptional client experience.
You will find deep skilled satisfaction knowing that your work matters to Canadians in your community and beyond. Professional development and networking. Access to our internal Learning Portal, where we have a vast library of training with over 140 courses on our products and processes and professional development topics.
The chance to attend industry events, including Motion’s own Rehab Expos, where you can network with vendors, occupational therapists, and your peers. Provide outstanding customer service. You will build a strong understanding of our clients and the therapist community to effectively prioritize and respond to their needs.
Clerical financial coordination . You will answer phones, respond to emails, digitize and maintain records, process payments, prepare billings, manage bank deposits,
and support accounts payable and accounts receivable, including invoicing and collections. Rentals administration.
You will support the coordination, documentation, billing, and tracking of rental equipment, ensuring rental agreements and related paperwork are complete, accurate, and up to date. You will manage internal and external communications and build strong working relationships with sales, purchasing, service, and administrative teams, while also providing administrative support to other store locations as required. Store and process improvement.
You will work closely with the team to drive efficiencies, ensure policies and procedures are followed, and contribute to improving business processes to support growing operational demands. Order and document management. You will maintain client, rental, and inventory information in our Navision system, following up with clients to confirm all required documentation — including rental agreements, quotes, and registrations — is complete and accurate.
You have experience working in a fast-paced office or customer-facing environment and are comfortable managing competing priorities and deadlines.
Experience supporting financial administration, rentals, or invoicing is an asset. You are proficient in Microsoft Office, particularly Excel, and comfortable learning new systems and software. You enjoy building relationships and supporting people through thoughtful, solutions-focused communication.
You are professional, adaptable, and comfortable responding to urgent inquiries by phone, email, or in person — sometimes all at once — while remaining friendly, empathetic, and compassionate. Fair and attractive compensation with a salary range from $39,600 - $55,500 annually. Robust vacation and personal days allotment Maternity/parental leave top-up Employee Assistance Program Employee Referral Bonus Program Eligibility to the company’s pooled bonus plan Goodlife Fitness corporate membership discount
📌 Community Development Administrator (Ottawa)
🏢 Motion
📍 Ottawa