Communications Specialist Designated Work Location: On site, 5 th Floor - 317 Donald Street Position Type: Full-Time, Permanent Posting No: 127423 These include competitive salaries, employer-paid benefits, dental and vision care, pension plans, and maternity/parental leave programs. Additionally, we offer education, training, and staff development opportunities to ensure that our employees are equipped with the necessary skills to advance in their careers. Our Benefits web page provides detailed information about the benefits we offer, and we encourage you to visit it for further information at City of Winnipeg Benefits .

The City is committed to attracting and retaining a diverse skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity groups that have been and continue to be underrepresented at the City; Indigenous Peoples, Women, Racialized Peoples, Persons with Disabilities, 2SLGBTQQIA+ Peoples and Newcomers are encouraged to self-declare. WCEBP is a dynamic and growing administrator of pension and long-term disability benefits.

Serving more than 22,000 Members, WCEBP recognizes that effective communication is essential to delivering exceptional service and maintaining Member trust. We are committed to providing clear, accurate, and engaging communications that simplify complex pension and disability concepts, support Members through important life events, and ensure they have the information needed to make informed decisions with confidence. WCEBP is seeking a highly motivated and creative individual with strong organizational, communication, and relationship-building skills to join our Communications team.

Reporting to the Manager, Communications, the Communications Specialist works collaboratively across the organization with subject matter experts and Information Systems staff to support the development and delivery of member-focused communications initiatives. The role is responsible for the day-to-day coordination and maintenance of WCEBP's websites,



the development of clear and engaging content, and the support of communications projects that enhance the Member experience. Through a focus on website development and maintenance, content creation, collaboration, and communications quality and compliance, this position helps ensure WCEBP's communications are accessible, informative, and aligned with organizational priorities.

To succeed in this role, you must be detail-oriented, adaptable, and passionate about translating complex information into explicit and meaningful communications that help Members navigate important life events with confidence.

As The Communications Specialist You Will

Research, write, edit, and adapt clear and engaging content for websites, educational materials, announcements, reports, and other communication channels. Translate complex pension and disability information into accessible content for diverse audiences. Coordinate the day-to-day maintenance and development of WCEBP's websites using established content management systems and workflows.

Develop and maintain website content, ensuring functionality, accessibility, and a positive user experience. Create multimedia and digital content to support member engagement and communications initiatives. Collaborate with subject matter experts, Information Systems staff, and internal stakeholders to plan and implement communications projects.

Support the development and execution of communication strategies for internal and external audiences. Monitor website performance and member feedback, recommending improvements to enhance online services and accessibility. Ensure all communications align with organizational standards,



brand identity, and Web Content Accessibility Guidelines (WCAG 2.1).

Stay current on communications, digital media, and web accessibility best practices and emerging trends. Post-secondary education in Communications, Creative Communications, Public Relations, Marketing, Digital Media, or a related field. Minimum of three (3) years of progressive experience in communications, web content management, digital media, or a related field.

Exceptional writing, editing, and proofreading skills with the ability to communicate complex information clearly and effectively.

Experience managing website content through content management systems;

experience with Liferay is considered an asset. Knowledge of web accessibility standards (WCAG 2.1), usability principles, and SEO best practices.

Experience developing content for digital and multimedia platforms. Proficiency with Microsoft Office and design/video editing software such as Adobe InDesign and Adobe Premiere. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service at application.

The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid. Applicants will be required to undergo proficiency testing to determine their knowledge, skills and abilities as they relate to the qualifications of the position.

Willingness and ability to successfully complete additional training and/or certificates relevant to this position's duties within specified timeframes, if requested by WCEBP management. ~ Vacancies will be filled in accordance with the current collective agreement with the Winnipeg Association of Public Service Officers (WAPSO). ~ Employee Group: Winnipeg Association of Public Service Officers (WAPSO) Phone No.: (204) 430-2571 Position Reports To: Manager, Communications

📌 Community Outreach & Communications Specialist (Winnipeg)
🏢 City of Winnipeg
📍 Winnipeg