Community Impact and Programs Posted : Full-Time In office Do you want to make a meaningful impact within your community and work closely with community members and partners? Do you have strong communication skills, and have experience in conflict resolution, and social work?

The Mustard

Seed is seeking a Community Support Worker in Edmonton.

The Community Support

Worker works closely with The Mustard Seed’s participants accessing the Canora Centre’s drop in.

The Community Support

Worker fulfills the mission of The Mustard Seed by maintaining a high level of professionalism, and respect for all who enter the building and neighborhood.

Community Support

Workers respond to participant needs using a person-centred approach. On an ongoing basis, they ensure guests are supported and cared for. Support workers will be expected to provide advocacy supports to clients by connecting them with internal and external resources.

Employment Type: Fulltime, Permanent Schedule: Monday to Friday, 8:30 a.m. flexibility for weekends and evenings as the site require) Reporting to: Site Lead As the first point of contact for participants seeking support, you will be expected to provide excellent service that promotes dignity, kindness and equity for all

- Through a person-centered approach, you will encourage guests to seek resources and services that support them in achieving their goals; the worker must identify the crisis, minimize the harm to the individual and others, use de-escalation skills and assist the individual to explore healthy alternative options
- Assist with daily meal programs
- Use case management & advocacy tools to help drop-in participants work on short-term and long-term goals including, ID, mental health, addictions & housing




- Model healthy relationships with community participants and volunteers through active listening, advising, providing appropriate referrals and being open to spiritual conversations
- Assist with on-site community programing such as art programs, employment trainings, or other events
- Take initiative and use critical thinking to assess situations and make appropriate decisions to support participants
- Participate in staff training and attend staff meetings and one on ones with supervisor
- Collect data and maintain accurate records, including incident reports
- A demonstrated passion to be involved in ending homelessness in Alberta is essential; ~ Experience doing case management & advocacy is considered an asset; ~ Able to multi-task and demonstrate organizational skills with shifting priorities; ~ Experience working in a volunteer-based organization is considered an asset; ~ Customer service experience an asset; ~ Desire to serve in a Christian Street ministry; ~ The position will require ongoing compassionate care, frequent manual labor, conflict resolution and organizational ability. This position requires varied mental and emotional effort, must be able to respond appropriately to intense situations, provide conflict resolution, work directly with clients at risk. This position requires the training and use of two-way radio communications and MS Office based programs. Periods of standing, walking, indoors and outdoors. Training on how to respond is provided, but this is to be considered typical working conditions.

As The Mustard

Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed’s Employment Values during their employment at The Mustard Seed. Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer. No phone calls please.

📌 Community Support Services Worker (Edmonton)
🏢 The Mustard Seed
📍 Edmonton