Xpera Risk Mitigation & Investigation (Xpera) is Canada’s premier national provider of risk mitigation services. Our comprehensive offerings empower clients to enhance business performance and maintain operational continuity by equipping them with the expertise and tools necessary to manage risks at all levels. With these solutions, we collaborate with our clients as a proactive partner, poised to assist them in addressing current crises or developing strategies to mitigate potential future risks.

We strive to reflect that diversity within our workforce and ensure that every employee can be their authentic self. The successful candidate will be responsible for managing a diverse caseload across the Lower Mainland, with occasional travel to other regions within British Columbia as required. Working closely with clients, employees, and key stakeholders, the Workplace Investigator will play a critical role in conducting workplace and regulatory body investigations in alignment with policies and legislation, and delivering clear, defensible findings.

This is a senior-level investigator opportunity for experienced professionals—not an entry-level position. Enjoy the flexibility of working remotely from anywhere in British Columbia. This position may be structured as either an hourly or salaried role, depending on the candidate's experience, qualifications, and overall fit.

For candidates hired on an hourly basis, compensation will be up to $60 per hour, based on experience, knowledge, and qualifications. For candidates hired on a salaried basis, the annual compensation range is $80,000–$110,000 CAD, commensurate with experience and expertise. As part of our selection process, shortlisted candidates will be invited to complete a brief writing exercise and experience review.

The successful candidate will also be required to complete a criminal record check as a condition of employment.



Conduct detailed investigations of individuals in response to client requests through the use of video recorded interviews using a trauma-informed approach. Gather and review documentation and evidence gathered during the conduct of each investigation, including e-mails, records, policies and procedures, electronic evidence, video and photographic evidence, etc.

Conduct investigations on various workplace related matters, including bullying and harassment, sexual harassment, discriminatory harassment and code of conduct/policy violations. Conduct intellectual property investigations via site attendances. Document files accurately with file activity and all information gathered, including video recordings.

Maintain current on industry standards and participate in staff meetings and training for information sharing purposes. Attend court or legal proceedings as required. A Bachelor's Degree or equivalent combination of post-secondary education and relevant work experience with preference given to candidates with a minimum of 5 to 7 years of workplace investigation experience.

Experience in labour relations and workplace investigations involving bargaining unit employees preferred. Knowledge of all levels of the Canadian court system, insurance law, and privacy legislation is an asset. A valid Private Investigator License issued by the Ministry of Public Safety and Solicitor General or willingness to obtain.

A valid driver’s license and satisfactory driving record with a reliable vehicle currently licensed for business/commercial purposes. A strong proficiency with Microsoft Office, especially with Word and Excel. Client-focused, results-oriented, decisive, and creative problem-solving solutions.

Business casual setting. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

📌 Compliance Investigator - Complaints (Burnaby)
🏢 Xpera Risk Mitigation u0026 Investigation
📍 Burnaby