Reporting to the Executive Director, the Controller & Manager, Business Operations is responsible for providing strategic financial leadership and operations oversight for the Calgary Rural Primary Care Network. The position is a member of the Executive Team and leads all financial planning, budgeting, accounting, reporting, payroll, audit grant administration, cash management, and internal control activities while also overseeing key organizational operational functions including vendor management, contract administration, information technology, corporate reporting, business continuity planning, risk management, and organizational-wide improvement initiatives. The position serves as the senior financial advisor to the Executive Director, Operational Leadership Team, Finance & Audit Committee, and Board of Directors, supporting organizational decision-making through financial analysis, risk assessment, business planning, and operational excellence initiatives.

Leads current and long-term financial planning and sustainability initiatives aligned to strategic goals, business objectives, regulations, and expectations from Executive Management. Implements and maintains financial controls throughout the organization, including preparing and maintaining financial policies and procedures to ensure Canadian Accounting Standards for Not-for-Profit Organizations (ASNPO), internal controls, and corporate governance compliance. Leads financial risk assessment and mitigation activities.

Leads financial risk assessment and mitigation activities. Leads operating and capital budget planning cycles, variance analysis, financial modeling, and monthly forecasts and reports to Executive Management and the Finance and Audit Committee. Supports decision making and efficient operational management by developing financial processes, developing financial forecasting, and implementing process improvement and cost control initiatives.

Develops presentations, business cases, and recommendations to leadership and the Board. Accounting, Treasury, and Internal Controls (~20%)



Oversee full-cycle accounting operations, including accounts payable, accounts receivable, reconciliations, and payroll. Manage cash flow, banking, and investment requirements and obligations.

Manage month-end and year-end processes, ensuring regulatory and accounting compliance. Maintains and leads continuous improvement of accounting and internal control policies and operational procedures and cost control measures. Oversee organizational risk management and compliance Business and Operations Management (~15%) Develops and maintains risk management frameworks and business continuity plans across the PCN in partnership with other members of the team.

Oversees facility operations including lease agreements, contracts, health, safety and site-based improvements. Oversees vendors, contract negotiations, obligations, agreements, insurance, contracts, quality, reporting, and renewals. Leads development and oversees inventory and asset management cycles including tracking, policies, and allocation.

Responsible for overseeing 3rd party information technology contracts, negotiations, and service quality in partnership with CIO. Develops organization-wide policy, reviews compliance with corporate policies ex: equipment replacement policies, equipment replacement schedules, purchase policies, etc. Projects, Process Improvement, AI, & Technology (~10%) Identifies, initiates, and leads quality improvement and cost control initiatives.

Oversees AI implementation across the PCN in partnership with program leads. Responsible for payroll; organizes, coordinates, and supervises employment legislation functions such as payroll compliance, employer taxes, and reconciliations.



Implement payroll efficiencies, policies, and procedures.

Oversees staff orientation with respect to employee payroll and time practices and employee expense submission. Provides backup for payroll as required. Promote continuous improvement and accountability *Completion or in progress of Chartered Professional Accountant (CPA) designation or equivalent work history an asset. 7 – 10 years’ experience in a senior financial role, ideally overseeing financial systems. ~ Management and supervisory experience is required. ~ Good computer skills are required ~ Ability to understand and interpret Tax Act and Regulations to ensure compliance with Federal and Provincial legislation. ~ Experience in a multi-site organization considered an asset ~ Experience in a health/non-profit organization and an appreciation of funding processes considered an asset Solid aptitude for financial analysis as well as reviewing internal control structures.

Strong organizational, planning, and project management skills, with the ability to prioritize multiple competing deadlines, independently lead initiatives, apply critical problem-solving techniques, and work effectively in both collaborative and autonomous settings within a complex and evolving environment. Requires strong communication, interpersonal, and presentation skills as well as the ability to interact with staff at all levels, including executive management and members of the Board of Directors. Quick learner and self-starter with a practical and flexible approach to work and ability to research topics effectively.

Experience with QuickBooks Online, Dext, and Telpay is required. Proficient in MS Outlook, Copilot, Word, Excel, and PowerPoint applications.

Ability to prepare the following: spread sheet applications, analysis, preparing memoranda, letters, and reports. Work from home with the ability to travel to PCN locations is required. Occasional evening and early morning meetings may be required. #

📌 Controller and Manager, Business Operations (Calgary)
🏢 Calgary Rural Primary Care Network
📍 Calgary