Intent is Canada’s creative communications agency for non-profit and public sector organizations. We bring our non-profit and public sector clients a full service, integrated offering. On our team we have a diverse and inclusive mix of designers, strategists, writers, developers, illustrators, and project managers.

Intent works with hospitals, libraries, governments, public health groups, research initiatives, scientists, community organizers, international development NGOs, LGBTQ+ organizations, industry associations and more. We create brands, design and develop complex websites, develop integrated campaigns, run digital initiatives, make videos, and much more for our wonderful non-profit clients. We deeply value our team, offering competitive compensation, protecting a 9–5 workday and healthy boundaries around work, and providing additional personal days.

About the Role—Account Coordinator We’re looking for an Account Coordinator to help keep projects, proposals, and communications running smoothly. You’ll support Account Managers and the Leadership Team across a mix of creative and strategic initiatives—from coordinating timelines and vendor quotes to preparing decks and polishing proposals. You’ll play a vital role in helping the team deliver high-quality work on time and with great care.

Account Coordination

Draft and finesse scopes of work, contracts, and project plans in collaboration with Account Managers. Monitor project budgets and flag changes or risks for Account Managers. Assist with content collection from clients.

Assist with website projects through content entry, QA coordination, redirect preparation, launch support,



and routine updates to client and Intent websites. Organize and format quality assurance (QA) feedback for development and creative teams. Support project onboarding and setup across Intent's project management systems Organize client feedback into clear, actionable project tasks Support invoicing and recurring client reporting Help maintain Intent's internal processes and documentation Assist with miscellaneous administrative and project-related tasks as needed in support of the broader team Coordinate client intake surveys and set up proposal folders Administer and manage the sales pipeline, ensuring data accuracy Prepare quarterly reports for Account Managers and Leadership Gather quotes and coordinate with project vendors.

Assist with vendor purchase orders and invoice tracking Full-time position ~ This role is fully remote, with limited in-person meetings ~ High quality written communication and proofreading ability Proficiency in Microsoft 365, including collaborative work in shared documents, presentations, and online productivity tools. Comfortable learning and working across multiple digital tools and project management systems. Familiarity with data management and an ability to interpret basic performance metrics is an asset Someone who wants to build a career in project or account leadership Ready for the pace and commitment of agency work with a strong sense of initiative Motivated by purpose-driven work and helping non-profits do positive A person with strong ethics, who will work diligently during the workday, and make good choices on behalf of Intent and our clients

📌 Coordinator, Operations & Communications (Vancouver)
🏢 Intent
📍 Vancouver