We are currently hiring a Credit And Collections Supervisor to join our growing team!

Crown Lift

Trucks is the premier material handling dealer in Canada. We are a leader in the industry and are considered a one-stop shop for all material handling needs.

Crown Lift Trucks

Canada operates eight full-service branches in both Ontario and Quebec offering complete service solutions including maintenance programs, parts supply, and training. Comprehensivebenefitssuchas:medicalinsurance,dental,vision,longterm/short term disability, life insurance, and more Reporting to the Credit Manager , the Credit and Collections Supervisor is responsible for the day-to-day operation of the Credit and Collections function, as well as Credit and Collections personnel. This individual will supervise the credit review process, collection activities, and other tasks that may include customer master integrity, sales tax exemption certificate process, and Centralized Invoicing review.

They will also supervise, and review customer adjustments and reports created, and develop strong relationships with key customers. This individual is also responsible for identifying and assisting with implementation of process improvement activities, while following and ensuring adherence to all Company policies and procedures. Manage the credit review process, collection activities, customer account maintenance, and the report review and development process.

May also manage the customer master process and coordinate with the centralized invoice team. ~ Review and approve adjustments to customer accounts.



~ Assist in the development of robust relationships with key customers. ~ Help with conference calls with customers and internal management as needed. ~ Place calls to assure that assigned accounts are kept in a current status. ~ Maintain current collection and follow up notes. ~ Ensure adherence to Company policies and procedures through report and audit activities. ~ Assist in identifying revisions needed in current policies and procedures. ~ Supervise, recruit, hire and train credit and collections personnel as needed. ~ Perform duties such as creating/revising job descriptions, conducting Talent Development discussion sessions, rating performance, establishing/tracking goals and completing annual wage reviews. ~ Responsible for coaching, motivating, mentoring, and developing direct reports to successfully take on additional responsibilities. ~ Good computer skills with working knowledge of Excel and Word programs. ~ Able to objectively analyze credit and business risks.

At Crown Lift

Trucks, we believe in fairness and transparency. We welcome applicants with diverse backgrounds and do not require Canadian work experience for this role. This job posting is for an existing vacancy (not for a future candidate pool).

Please note that we currently require all new hires to complete a criminal reference check to be eligible for employment. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Crown Lift Trucks will provide accommodations throughout the recruitment and selection process to applicants with disabilities.

📌 Credit And Collections Supervisor (Mississauga)
🏢 Crown Equipment
📍 Mississauga