Provide exceptional service as a Customer Care Representative at Connect Hearing in Winnipeg, MB. Immerse yourself in client-focused interactions through phone, email, and in-person support.

Connect

Hearing is a prominent part of the Sonova family and is seeking a Customer Care Representative. This role involves scheduling appointments, managing client accounts, and assisting with device cleanings and minor repairs. Strong communication and a positive attitude are crucial as you work in a fast-paced retail clinic environment dedicated to enhancing clients’ hearing health. Key Responsibilities:

- Deliver outstanding customer service in all communication forms
- Schedule and organize appointments for Hearing Care Professionals




- Maintain client account information accurately
- Coordinate with insurance companies for billing operations
- Assist with minor in-clinic device repairs after training Requirements:
- Solid communication skills are essential
- Experience in accounts receivable preferred
- Willingness to travel to other clinics
- Passion for learning and helping others
- Initiative to learn and grow within the role Elevate your customer service skills while contributing to a meaningful mission at Connect Hearing in Winnipeg.

📌 Customer Care Representative at Connect Hearing (Winnipeg)
🏢 Sonova Group
📍 Winnipeg