Drive customer success at Lightspeed as a Customer Enablement Manager. Lead new clients through a seamless onboarding process, while ensuring they gain maximum value from our systems. This position emphasizes strong project management skills in a rapid-paced SaaS environment.

You will act as a strategic advisor, managing onboarding from inception to go-live and collaborating across various teams, including Sales and Customer Management, to generate outstanding client experiences. Key Responsibilities:

- Build relationships and guide customers through onboarding
- Define and implement onboarding plans with sales teams
- Track project deliverables and manage go-live readiness
- Manage onboarding timelines and ensure quality outcomes
- Assess processes continuously to improve future implementations

Requirements:

- 3-5 years of customer project management experience
- Background in the golf industry preferred
- Experience managing complex, multi-part projects
- Bachelor’s degree or equivalent experience required
- Proficiency in tools like ChurnZero and HubSpot is an asset

Enhance client satisfaction and efficiency while making a lasting impact at Lightspeed.

📌 Customer Enablement Manager at Lightspeed Systems (Toronto)
🏢 Lightspeed
📍 Toronto