Elevate B2B marketing strategies as the Customer Engagement Manager with Four Seasons. This hybrid role focuses on leveraging the Marketo platform for impactful customer recognition and engagement programs. As a key player, you will oversee Marketo operations and support the B2B marketing initiatives, collaborating with sales teams for executing high-impact campaigns.

You'll manage customer journeys, nurture relationships, and ensure compliance with brand standards. Your skills in communication and operations will drive marketing effectiveness and enhance guest experiences. Key Responsibilities:

- Manage Marketo platform administration and training
- Create engaging email and event programs
- Collaborate with B2B marketing on campaign execution




- Optimize audience data and measure campaign results
- Fulfill customer recognition initiatives including gifting Requirements:
- Bachelor’s degree with 5+ years in marketing or sales
- Robust skills in Marketo and Salesforce integration
- Proven experience in data-driven marketing operations
- Excellent communication and relationship-building skills
- Ability to thrive in a hybrid working model Lead customer engagement campaigns effectively and bring a strategic approach to Four Seasons’ marketing initiatives.

📌 Customer Engagement Manager at Four Seasons (Toronto)
🏢 Four Seasons Hotels
📍 Toronto