Customer Experience Associate (Precious Metals Analyst) We’re looking for a full-time Customer Experience Associate (Precious Metals Analyst) to join our growing team at our Edmonton West locatio n! (256 Mayfield Common NW, Edmonton, AB, T5P 4B3) T his is a hands-on, customer-facing role where no two days are the same. You’ll be the face of our business—guiding customers through the process of buying or selling gold, silver, and other valuables. Don’t worry if you’re new to the industry—we provide full training to give you the knowledge and confidence to succeed.

Deliver outstanding in-person and phone-based customer service Evaluate jewelry and precious metals using our tools and training Educate customers and provide transparent, accurate information Support day-to-day operations and contribute to team success A passion for customer service and helping people A sharp eye for detail and solid problem-solving abilities Comfort with basic math and computer systems Competitive wage + performance-based customer service bonuses Paid, hands-on training in a unique and growing industry Full time,



8-hour shifts Day shifts including weekdays and weekends Minimum 1 year of customer service experience required This is more than a retail job—it’s an opportunity to build expertise in a specialized, high-value industry while developing real customer advisory skills. Full In-Store Training Program This posting is for an existing vacancy We do not discriminate on the basis of any characteristic protected by applicable federal, provincial, or territorial human rights legislation. Accommodations are available upon request for candidates participating in all stages of the hiring process.

Personal information collected during the recruitment process will be used solely for recruitment and employment purposes and will be handled in accordance with applicable privacy legislation. Trusted by customers across Canada and the Pacific Northwest, we pride ourselves on delivering expert service, competitive value, and complete transparency. Driven by integrity and market expertise, we empower customers to buy and sell precious metals with confidence.

A family-owned and operated business, we are proud to have one of the highest repeat and referral rates in the industry—a testament to the transparent and dependable service our customers rely on. #

📌 Customer Experience Associate (Precious Metals Analyst) (Edmonton)
🏢 Canada Gold
📍 Edmonton