Open Door Group (ODG), a trailblazing non-profit organization serving communities across Canada, is looking for a Client Service Administrator to join our team!

Salary: $26.27 to $27.99 per hour (Grid 5, Health Sciences Association Community Bargaining Agreement) Status: Full-Time, Permanent Location: This position will work at both our Kamloops Offices, located at 795 Tranquille Road (North location) and 210 - 450 Lansdowne Street (South Location) Fluency in French is considered a strong asset. Candidates who are fluent in French may be given preference.

The Client Service

Administrator is the primary point of contact for customers visiting and contacting Open Door Group centers. This role focuses on delivering exceptional customer experience to a diverse clientele by providing a warm welcome, effectively navigating clients to appropriate services, responding to inquiries, supporting service applications, and orienting clients to the center's resources.

The Client Service

Administrator also plays a critical role in supporting the center's operations by performing administrative tasks such as data entry, maintaining resource centre information, scheduling appointments, answering, and directing incoming calls. This role may also provide support by covering the duties of the Administrative Assistant if operationally required.



Full posting and are available here:Enjoy a comprehensive 100% employer-paid benefits package and enrollment in the Municipal Pension Plan.

Your well-being matters, and we provide an Employee and Family Assistance program to support you.

Community Impact: Be part of an organization that goes beyond the conventional, providing tailored employment services to build strong workforce ecosystems and thriving communities. Your work will directly contribute to the social and economic well-being of the community. Ability to communicate effectively, both verbally and in writing.

Ability to meet deadlines, manage varied tasks, and work under pressure while maintaining quality, client-centered service. Proficient in using standard computer hardware and software applications, including Microsoft Office Suite (Word, Excel, Outlook, PPT), Adobe Acrobat Pro, internet navigation, email communication, and formatting documents.

Office Administration

Certificate; Non-Violent Crisis Intervention Training (can be acquired after hire); Or an equivalent combination of education, training, and experience; Open Door Group values diversity and is committed to providing an inclusive work setting. We are looking for qualified individuals who represent, at all job levels, the diversity of the people we serve and encourage applications from Indigenous peoples, individuals of all genders and sexual orientation, origin and ethnic affiliations, disability, age, and religion

📌 Customer Service Administrator-Administrative (Kamloops)
🏢 Open Door Group
📍 Kamloops