Elevate your career with Lee Valley Tools as a Customer Advisor at the Kingston location. Deliver top-notch service and assist customers in their shopping journey with expertise. As a key member of the Kingston pop-up store, you will report to the Store Manager, focusing on efficiently managing customer orders and inquiries.

This position combines direct customer interaction with transaction processing, fostering a meaningful employment experience with Lee Valley. Your skills will be crucial in ensuring customer satisfaction and inventory management. Key Responsibilities:

- Process payments and handle basic cash transactions
- Address customer inquiries and assist with product location
- Manage returns and exchanges using established protocols




- Support order fulfillment and ensure compliance with safety requirements
- Maintain in-store displays and manage inventory flow

Requirements:

- 1 to 2 years of retail experience is advantageous
- Skilled craft or trade experience is a significant asset
- Ability to follow procedures with minimal supervision
- Quick learner with solid attention to detail
- Passion for delivering excellent customer service

Use your customer service talents to contribute to the outstanding reputation of Lee Valley Tools.

📌 Customer Service Advisor - Lee Valley (Kingston)
🏢 Lee Valley Tools
📍 Kingston