Customer Service Representative at Baxter (Mississauga)

Customer Service Representative at Baxter (Mississauga)

03 Oct
|
Baxter Healthcare
|
Mississauga

03 Oct

Baxter Healthcare

Mississauga

Join Baxter as a Customer Service Representative, contributing to healthcare solutions while assisting customers in a hybrid mode. Utilize your bilingual skills to build trust and provide outstanding service. In this impactful role, you will represent Baxter Healthcare, ensuring excellent service for our world-class products.

Collaboration and problem-solving are key as you respond to inquiries, process orders, and meet customer satisfaction metrics. Your ability to foster relationships and adapt to new challenges will help us save and sustain lives. Key Responsibilities:

- Respond to inquiries via phone, email, and chat
- Process customer orders efficiently while coordinating with teams
- Maintain accurate records of customer interactions
- Resolve complaints and escalate complex issues as needed
- Participate in ongoing training to enhance service skills Requirements:
- High school diploma or equivalent experience
- 3-5 years in a customer service role
- Excellent communication and problem-solving skills
- Proficiency in Microsoft Office Suite
- Ability to work hybrid, 3 days in office Your expertise will play a crucial role in elevating customer experiences at Baxter.

📌 Customer Service Representative at Baxter (Mississauga)
🏢 Baxter Healthcare
📍 Mississauga

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