Join National Bank as a Customer Service Representative, providing critical support to clients from Montreal. Assist with banking solutions and enhance client interactions through personalized service. This dynamic role at National Bank's Client Contact Centre involves addressing clients' banking concerns and guiding them in using electronic solutions.

Strong bilingual communication skills in French and English are essential for success in this wide-ranging schedule. You will receive comprehensive training and have the opportunity for career growth within the bank. Key Responsibilities:

- Engage with clients to respond to their calls
- Provide personalized banking solutions effectively
- Educate clients on using banking applications
- Direct complex inquiries to the appropriate teams
- Foster knowledge sharing among colleagues

Requirements:

- High school diploma is mandatory
- Previous customer service experience preferred
- Fluency in English and French required
- Enthusiasm for self-development and learning
- Alignment with values of empowerment and agility

Enhance client relationships and refine your abilities in this rewarding role at National Bank!

📌 Customer Service Representative in Montreal
🏢 National Bank of Canada
📍 Montreal