Customer Service Representative (Online Store Advisor) (Calgary)

Customer Service Representative (Online Store Advisor) (Calgary)

03 Oct
|
Brandt Group of Companies
|
Calgary

03 Oct

Brandt Group of Companies

Calgary

Brandt is currently seeking an Outside Parts & Service Representative for our Calgary Construction and Forestry location. This is an outside sales position responsible for promoting and selling Construction and Forestry parts and service, as well as providing after sales support to new and existing customers. Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization.

Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day. Develop and maintain strong relationships with current and existing customers with the goal of increasing sales and customer satisfaction Assist the Parts & Service departments to increase profitability and performance Regularly prospect and cold call new accounts to discuss new promotions and programs Implement yearly territory plan including a customer target list to maximize sales potential Visit customers in Area of Responsibility (AOR); Keep customers current on new products and services Develop prospective customers with a goal of 2 per month Follow-up with customers on unit and machine performance Maintain and utilize the database records related to each customer including sales meetings, opportunities, quotes, notes, and any other documentation as required Work cooperatively with management to meet and maximize budget goals and expand customer base by presenting and implementing new marketing strategies Gather competitive product and pricing information and supply to management Participate in all required training and development opportunities Follow up on customer concerns and communicate effectively to the appropriate Management Team Sales experience in the Heavy Equipment industry Ability to travel within the territory and work flexible hours Competitive compensation: we offer competitive wages that recognize your skills, experience, and contributions.

Continuous Learning: through on-the-job training and educational opportunities.

Comprehensive benefits coverage: including health, dental, insurances, and more to support your and your family’s wellbeing.

Retirement savings programs: Company matching pension and RRSP programs to help you invest in your future.

📌 Customer Service Representative (Online Store Advisor) (Calgary)
🏢 Brandt Group of Companies
📍 Calgary

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