Join Fresh Prep as a Customer Service Specialist in a hybrid role, supporting Canadian customers with exceptional service. Engage in meaningful interactions and foster community while delivering solutions effectively.

Fresh

Prep, a B Corporation and leader in sustainable meal delivery, seeks a dynamic Customer Service Specialist. In this role, you’ll handle customer inquiries through various channels, ensure accurate responses, and collaborate with teams for solutions. Your ability to thrive in a fast-paced workplace and your strong communication skills will contribute to our mission of enhancing customer experiences. Key Responsibilities:

- Provide customer support via email, phone, and social media
- Build and maintain lasting relationships with customers




- Resolve customer inquiries and complaints efficiently
- Collaborate with other departments for accurate responses
- Follow up on recurring customer issues timely

Requirements:

- 1-2 years in customer service; call center experience preferred
- Bilingual in French and English for nationwide support
- 50 words per minute typing speed with high accuracy
- Familiarity with computer tools and systems
- Reliable home workspace or transport to Ville-Saint-Laurent office

Bring your positive attitude, strong communication, and problem-solving skills to elevate customer experiences at Fresh Prep.

📌 Customer Service Specialist at Fresh Prep (Montreal)
🏢 Fresh Prep
📍 Montreal