Enhance customer relations and drive growth as a Customer Service Representative with IPEX in Langley, BC. Deliver high-quality service, resolve inquiries, and support our diverse portfolio. As a full-time contract Customer Service Representative, you will focus on building solid customer relationships while delivering IPEX's commitment to service excellence.

This on-site position requires engaging with customers about product availability and order status, while actively identifying opportunities for collaboration and business growth through effective problem-solving. Key Responsibilities:

- Respond to inquiries about pricing and delivery timelines
- Resolve service issues and identify process improvements
- Manage customer orders across multiple channels
- Collaborate with Sales and other teams to meet standards
- Upsell companion products using SAP and CRM

Requirements:

- High school diploma required; post-secondary preferred
- Minimum 3 years of customer service experience
- Experience in manufacturing or B2B preferred
- Proficiency in MS Office and SAP/CRM an asset
- Bilingualism is a plus

Bring your customer service expertise and problem-solving skills to help shape a better tomorrow with IPEX.

📌 Customer Service Role at IPEX (Langley)
🏢 Aliaxis
📍 Langley