Elevate customer experiences with TTI as a Customer Service Specialist in Ottawa. Deliver top-tier service while engaging with both internal and external customers daily. At TTI Canada, we are seeking a passionate individual for the Customer Service Specialist role at our Milwaukee Tool Factory Service Centre.
This full-time position emphasizes delivering best-in-class service while assisting in counter procedures, order placements, and customer support. You will become an integral part of a team that thrives on mutual respect, integrity, and innovation in the power tools industry. Key Responsibilities:
- Deliver exceptional service to internal and external customers
- Handle counter procedures including calls and orders
- Manage monetary transactions and inventory counts
- Prioritize in-branch tool repairs and replacements
- Maintain solid product knowledge and engage effectively
Requirements:
- Strong business communication and organizational skills
- Outgoing personality with conflict resolution skills
- Proficient computer skills and attention to detail
- Experience with electric tools is a plus
- High school diploma required
Bring your initiative and expertise to the TTI team and make a difference in customer interactions.
📌 Customer Service Specialist at Milwaukee (Ottawa)
🏢 TTI
📍 Ottawa