Elevate your career with Techo-Bloc as a Customer Service Specialist in Saint-Hubert, QC. Manage dealer requests and ensure a top-notch experience with timely order processing. Techo-Bloc is on the lookout for a detail-oriented Customer Service Specialist.

In this role, you will support dealers across Canada and the U.S., ensuring accuracy in order processing and a high-touch customer experience. Ideal candidates are proactive, organized, and excel in a fast-paced workplace. Key Responsibilities:

- Process and manage customer orders through various channels
- Answer product availability questions and propose alternatives
- Follow up on open orders and resolve issues proactively
- Take ownership of customer requests from start to resolution
- Collaborate to improve service flow and processes

Requirements:

- Bilingual in French and English
- 3+ years in landscaping or manufacturing with customer service experience
- 1–3 years in a customer-facing role
- Strong communication and problem-solving skills
- Proficient in ERP systems and Microsoft Office

Showcase your customer-first mindset and problem-solving skills at Techo-Bloc, delivering exceptional service.

📌 Customer Service Specialist Techo-Bloc (Quebec City)
🏢 SmartRecruiters
📍 Quebec City