Customer Success Lead: Post-Sales Ops & Playbooks (Vancouver)

Customer Success Lead: Post-Sales Ops & Playbooks (Vancouver)

03 Oct
|
Wishpond
|
Vancouver

03 Oct

Wishpond

Vancouver

SalesCloser.ai is seeking a Customer Support Manager to lead a growing team of Customer Success Managers, implement scalable processes, and drive solid customer outcomes. You will build onboarding, reviews, and renewal playbooks, own adoption, health, churn risk, and Net Retention, and partner with Sales and Product to align feedback and forecast expansion.

The role is remote with Pacific-friendly hours, requires 5+ years in SaaS leadership, and offers a comprehensive training program,

📌 Customer Success Lead: Post-Sales Ops & Playbooks (Vancouver)
🏢 Wishpond
📍 Vancouver

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