Maximize shared success as a Customer Success Manager with AWS Canada. Engage directly with Canadian ISVs to drive cloud adoption and AI transformation, ensuring measurable business outcomes. In this key role, you will manage the success of a portfolio of Canadian Independent Software Vendors (ISVs) on their transformative cloud and AI journeys.
Your expertise will connect customers with AWS resources and facilitate multi-stakeholder collaborations. If you excel at combining technical knowledge with business strategy, this position offers a unique opportunity to make a lasting impact. Key Responsibilities:
- Own the success of ISV customer accounts
- Lead alignment sessions for cloud and AI outcomes
- Build governance and operating models for clients
- Coordinate customer interactions with AWS teams
- Translate complex solutions into transparent business cases
Requirements:
- Cloud technology or AWS certification preferred
- Experience with cloud migration and transformation
- Familiarity with AI and SaaS environments
- Strong communication and technical skills
- Proven track record of stakeholder engagement
Support Canadian ISVs in maximizing their AWS investments and thrive in this dynamic role.