Take your career to new heights with Corporate Traveller as a Customer Success Manager in Montreal. This full time role focuses on client retention and data-driven insights to enhance customer experience.

Corporate

Traveller, a leader in corporate travel solutions under Flight Centre Travel Group, is seeking a Customer Success Manager to manage a portfolio of clients. You will focus on retention strategies, monitor customer health, and conduct insightful business reviews. Proactively reducing churn and identifying growth opportunities are key aspects of this customer-centric position. Key Responsibilities:

- Manage customer portfolio to maximize retention
- Drive programme adoption and reduce bookings outside of programmes




- Analyze customer data for strategic recommendations
- Conduct business reviews and achieve customer objectives
- Build relationships across various levels within client organizations

Requirements:

- Bilingual English and French is mandatory
- Minimum 2 years of Customer Success experience
- Proven ability to build stakeholder relationships
- Strong analytical and data skills
- Exceptional communication and organizational skills

Boost client satisfaction and strategize effective solutions as part of Corporate Traveller's innovative team in Montreal.

📌 Customer Success Manager Corporate Traveller (Quebec City)
🏢 Flight Centre Travel Group Canada
📍 Quebec City