At Ascend, we provide software to nonprofits and foundations to help them fundraise through cutting-edge lottery programs. We’re growing fast, and our Customer Success Managers are at the center of that growth. At Ascend, you’ll learn how to be a world-class Customer Success Manager - how to grow revenue, influence executives, and drive lasting impact. At Ascend, Customer Success is a revenue engine. You’ll be measured on the growth of your accounts.

Thinking like an owner: spot growth levers in each account and act on them. Creating strategies and plans to convince clients to invest more in lottery prizes, emails and marketing to drive revenue. Upselling clients to run more programming based on our products - payroll raffles, 50/50s, prize raffles, marketing add-ons.

You’ve carried a number before: in sales development, sales, or revenue-focused CSM roles.



You like building relationships, but you also know relationships are built on results. Attractive base salary and variable comp package tied directly to the revenue you grow - your upside is in your hands.

A true career accelerator: at Ascend, you’ll learn how to be a world-class Customer Success Manager - how to grow revenue, influence executives, and drive lasting impact.

Mission with meaning: most of our clients are hospital foundations. When you help them grow, you’re helping strengthen Canada’s public healthcare system and ensuring better care for all of our families across the country. Three days a week in our beautiful office in Toronto’s Financial District. #

📌 Customer Success Manager - Formation, stage (Toronto)
🏢 Ascend FS
📍 Toronto