Lead the Canadian Release Team at A & A Customs Brokers as a Customs Operations Supervisor, ensuring timely and client-focused services. Embrace remote work while enhancing customs delivery efficiency. A & A Customs Brokers is seeking an experienced Customs Operations Supervisor to oversee daily operations for the Canadian Release Team.

This remote role demands a blend of leadership and operational expertise, focusing on managing service quality and utilizing modern AI-driven tools. You'll collaborate with industry experts, ensuring exceptional client outcomes while driving team performance. Key Responsibilities:

- Supervise Canadian Release Team functions for accuracy
- Meet or exceed client service expectations for shipments
- Collaborate on team planning and performance management




- Serve as escalation point for customs service concerns
- Drive performance against SLA targets, investigate delays Requirements:
- 5+ years in Canadian customs release operations
- Prior experience leading customs processing teams
- Knowledge of PGA/OGD workflows for diagnostics
- Robust analytical skills with data handling capabilities
- Familiarity with ITMr4 and AI document processing tools Enhance your career by overseeing customs operations and leveraging technology with A & A Customs Brokers in this leadership role.

📌 Customs Operations Supervisor Remote Canada (Burnaby)
🏢 Bilinguallink
📍 Burnaby