Who We Are: Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group. We go to market under the service brands Hyundai Motor Finance, Kia Finance and Genesis Finance. Through a network of over 450 Hyundai and Kia dealerships and 30 Genesis distributors nationwide, we provide indirect vehicle financing and leasing solutions to consumers and commercial customers.

Employee Value Prop and Culture : Our employees contribute every day to a culture that is fast-paced, dynamic, energized, agile, and collaborative. From our employee programs to the unique design of our offices, we strive to create a connected, fun, positive, and rewarding workplace where employees feel appreciated, proud of their company, and deeply invested in HCCA’s success.

Position Details: The Dealer Care Associate will be responsible for handling all administrative tasks for Originations. This includes but is not limited to Custom Program Creation, Document Review and proof of income verification, incoming and outgoing phone calls for both Credit and Funding, Dealer inboxes. Applicants must be available to work rotational shifts within the following hours: Monday to Friday, 9:00 a.m. EST, and Saturdays, 9:00 a.m.

Process





Calls for Credit and Funding from our Dealer Partners, BDMs and Customers; Build relationships to foster trust Review AML documents and perform extra due diligence on documents for deals that are deemed higher risk help with translations Work Experience: ~Thorough knowledge of the credit/review process and credit analysis ~ Thorough knowledge of compliance laws as related to retail consumer lending, contracting and funding High school diploma required Relationship building skills with both internal and external customers Team building and cooperative skills Ability to assist in training on new hire credit analysts [Location Update] Effective June 2027, Hyundai Capital Canada’s head office will be relocated from downtown Toronto to the Airport Corporate Centre in Mississauga.

Hyundai Capital Canada

Inc. is committed to acknowledge applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. This posting is for an active, existing vacancy.

Hyundai Capital

Canada is currently hiring for this role and applications are being reviewed as part of a live recruitment process.

📌 Dealer Care Associate (Bilingual - English & French) (Toronto)
🏢 Hyundai Capital
📍 Toronto