Role: Design Consultant Department: Design Studio Department, GTA Division Employment Type: Contract – 12 months Reports to: Senior Manager, Design Studio When it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. And that success is centred on a foundation of great people, because our team is as solid as they come. A unique role that blends design, homeowner experience and operations.

You will guide homeowners through Multi-Storey and Modular design appointments while working with cross-functional teams to support project readiness, design offerings and the successful delivery of upcoming communities. This role will be based out of our Mississauga office with regular travel to our Etobicoke office.

Design

Responsibilities ~ Schedule appointments with homeowners using our online scheduling tools ~ Meet performance expectations for timely file completion, sales revenue, and customer satisfaction. ~ Ability to conduct effective in-person and virtual appointments in the design studio ~ Confirm and prepare information including floor plans, cabinet 3Ds, agreement of purchase and sale in the customer file and make available to homeowner at their appointment ~ Communicate/verify options and pricing with Design Manager (when necessary) ~ Attend Design Studio meetings and project specific meetings to stay current on operations, product knowledge, and design studio policies; including supplier training and site visits ~ Complete all touch points with homeowners (video messaging, post cards, closing calls, reminder calls/emails)



~ Aligning with cross-functional teams prior to project launch on the specific needs in terms of product mix by category ~ Review post-mortem of projects across all categories including what worked/what didn’t work, main reason and realign on next project strategy ~ Work with homeowners to make re-selections for discontinued materials & products in a timeline that assists progress of the construction team and their expectations ~ Attend all required meetings with Project Managers, Data Management and Sales and Marketing on individual projects and complete up to date project status documentation ~ Post-Secondary Education in Interior Design and/or Architectural Technology ~ Superior customer service (CS) background with prior experience in a customer service or retail role is required ~ Must be able to read and interpret floorplans or architectural drawings ~ Demonstrated ability to utilize robust selling skills to achieve optimal sales results while balancing customer requirements (budget, taste, etc.) ~ Ability to articulate and present design options and selections in an engaging and informative manner. ~ Proficient in Microsoft Office, PP, Excel, Word ~ Flexability to work evenings and weekends, as needed ~ Ability to be creative, take initiative and provide new implementation and processes Bonus points ~ Bilingual in one or more additional languages ~ Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In Canada, our communities stretch across the Greater Toronto Area as well as in Ottawa, Calgary and Edmonton. Diversity and inclusion are important to the work we do to support our homebuyers, colleagues, and communities.

Mattamy Homes

Canada is committed to providing accommodation for people with disabilities. Mattamy companies may use artificial intelligence (AI) tools to support our hiring process, including to help screen or assess candidates along the way.

📌 Design Consultant (12-month contract) (Mississauga)
🏢 Jobvite
📍 Mississauga