A Brief Overview

Reporting to the Associate Director, Communications & Digital Engagement, the Digital Communications Officer is a key role on the Queen's Health Sciences (QHS) Communications Team and is responsible for developing compelling and effective written and multi-media content and providing day-to-day oversight for QHS digital communication channels, specifically those for social media (earned/owned/paid) and email/newsletters. In addition, this position supports event promotion and would apply their solid graphic design skills to produce AODA-compliant content that fits within Queen's brand standards. The incumbent for this role uses their creativity, expertise, and research skills to execute content strategy based on a deep understanding of digital platforms, communications planning, data analytics, and best practices.



The successful incumbent is a relationship-builder who is comfortable collaborating with diverse audiences; and has a strategic and audience-focused lens to effective communication.

This position acts as subject matter expert to advise on and investigate new digital technologies, social media tools, trends, and applications. This position designs, produces, directs and/or scripts media-based content to support strategies and projects for the unit, and oversees the official social media accounts, including planning, developing, editing, scheduling and posting content. This position builds user engagement on official accounts, and monitors presence across social media channels.

This position also serves on the crisis management team, and advises, posts to and monitors social media channels during emergency situations.

📌 Digital Communications Officer (Kingston)
🏢 Queen's University
📍 Kingston