We are looking for a Digital Learning and Product Lead to oversee and contribute to the development and delivery of projects ranging from instructional design and digital learning products to website and product development, collaborating closely with the User Research & Service Design Lead and Strategic Operations Manager. The right person combines robust experience in education and instructional design with fluency in ux design and product development and should be comfortable defining both learning and digital product project requirements, asking useful strategic and technical questions and working with designers, developers and content specialists to identify the best solution for each project and client. Lead projects and delivery Translate client needs into explicit project approaches, scopes, deliverables, work plans and timelines.

Scope learning and digital product work based on the audience, objectives, budget, available content and technical requirements. Estimate and coordinate resources across instructional design, writing, design, web development, media, accessibility and quality assurance. Manage dependencies, risks, review cycles, scope changes and delivery across a portfolio of projects, including work managed day to day by other team members.

Maintain clear project communication and raise decisions or concerns early when they could affect scope, timing, quality or the client relationship. Review client content to determine what can be used, what needs to be restructured and where gaps must be addressed. Recommend appropriate formats, tech stacks and approaches for a wide range of learning experiences, websites and custom interactive products.

Guide learning objectives, course structures, storyboards, scripts, activities, graphics, media and course builds. Help define product content, functionality,



user experience, analytics, content management and technical requirements. Coordinate technical discussions involving content management systems, custom development, hosting, integrations and deployment.

Ensure accessibility and quality assurance are built into the work from planning through launch. Manage clients and support business development Guide sensitive conversations about scope, timelines, resourcing, risk and delivery in collaboration with Sandbox's leadership team. Help clients understand their options and make informed choices about learning strategy, product scope and technology.

Contribute to proposals, requests for proposals, terms of reference, work plans, technical approaches and estimates. Oversee individual contributors with regular attention to project priorities, workload, morale and professional goals. Plan internal and external resourcing with operations and other project leads, including the use of freelancers and specialized vendors when required.

Identify practical uses for AI, automation and other tools while maintaining strong editorial and quality controls. Support the adoption of AI driven workflows within the learning and product team Identify opportunities to improve processes, reduce inefficiencies and help the team improve how work is planned and delivered. 5 to 7+ years of professional experience spanning digital learning, instructional design, education technology,



digital product development or related client services preferably in an agency environment. ~ Demonstrated experience scoping and delivering complex work, including estimates, work plans, risks, review cycles and changing requirements. ~ Knowledge of website and digital product development and the ability to collaborate confidently with product designers and developers. ~ Experience reviewing content and deliverables for structure, accuracy, usability, accessibility and overall quality. ~ Sound judgment, strategic thinking, follow-through and attention to detail, with the ability to move between team needs, project details and broader strategy. ~ Tools & technical skills : WordPress, Drupal, Webflow or another content management systems Custom web development such as React and Vue Web analytics, tag management, user testing and accessibility testing tools AI-supported research, writing, design or project workflows Client account management in an agency environment Sandbox is a multidisciplinary creative agency working at the intersection of filmmaking, design, technology and learning. We create digital media, learning experiences and products for organizations working in education, health, research, workforce development and the public interest.

Our clients range from local institutions to international organizations, and our work includes e-learning, websites, interactive tools, media and custom digital products. Work across digital learning and product formats, from facilitated and self-guided learning to websites, interactive tools and custom applications. Contribute to projects that support education, health, workforce development, research and public services.

Online skills assessment

📌 Digital Learning & Product Lead (Edmonton)
🏢 Sandbox
📍 Edmonton