Greater Sudbury Public Library Office of the Chief Administrative Officer Main Public Library Permanent Position CUPE 4705 Inside Unit 70 hours bi-weekly Shift Work Required: Some weekends and evenings may be required Group 13* - $37.89 to $46.37 per hour The successful candidate will be required to work on-site at a City of Greater Sudbury location a minimum of three days per week and must be able to report to a City of Greater Sudbury work location within two hours when required. Under the general supervision of the Manager of Access and Engagement responsible for the design, development and evaluation of digital and information literacy collections, services and programs.

Strengthen Greater Sudbury Public

Library’s (GSPL) role as a community hub for resources and connections. Support digital inclusion and community learning. Develop and deliver instruction and training programs for diverse audiences within areas of responsibility.

Create training materials, guides, and instructional resources to support ongoing staff learning within area of responsibility. In collaboration with other training team members, participate in customer service training delivery. Support operational and strategic projects.

Participate actively in standing committees, working groups, and library-wide initiatives aligned with the position portfolio. Support the achievement of the library’s strategic priorities and service objectives. Provide readers’ advisory service and answer reference questions in person, by telephone or electronically.

Instruct internal and external clients in the use of the library and associated search methods. Resolve complaints from the general public within pre-set parameters. Collaborate with the Collection Services team to develop, maintain, and evaluate information resources,



including reference collections and digital resources.

Perform public relations duties including tours, organizing displays and participating in community outreach events. Keep abreast of recent developments in library services. Support the development, implementation, and continuous improvement of Reference Desk practices and standards Act as a resource for staff on matters relating to reference service delivery, best practices, and solutions to problems affecting service quality, consistency, and user experience.

Develop and maintain a thorough working knowledge of the City’s Health and Safety policies and the applicable provincial legislation listed therein.

Education and Training: ~ Masters Degree in Library and Information Science from a recognized university with Canadian accreditation. Two and one-half (2½) years up to and including five (5) years of library experience. Knowledge of library services and operations.

Knowledge of various computer applications including Windows based systems (i.e. word processing, spreadsheet software, file transfer process, files maintenance, information input and retrieval and the Internet). Knowledge of library automated systems an asset. Ability to demonstrate interpersonal skills in dealing with the public in a courteous and effective manner.

Ability to make public presentations. Excellent use of English; verbally and in writing. French verbal and written skills an asset.

Competency

Library - Level 2 Proficiency (Individual Contributor) Definition of "Assets" on Job Postings — A number of Job Postings will contain items described as "assets" under the Qualifications heading. By way of definition, assets are qualifications which are not required but are deemed to enhance performance and therefore considered in the recruitment process.

Development opportunity range of pay: $35.12 to $44.31 per hour.

📌 Digital Librarian (Perm) (Sudbury District)
🏢 City of Greater Sudbury
📍 Sudbury District