Digital Learning Support Assistant

- 114732
- Digital Learning Support Assistant
- Osgoode Professional Development, Osgoode Hall Law School
- YUSA 2 PT
- Casual (up to 24 hours per week)
- 08-24-2026
- 04-30-2027
- YUSA-2: This is an open posting. All interested persons may apply. The hiring unit will first consider applications from members of YUSA 2 with seniority
- U05
- Hourly Rate:$28.89
- Administrative / Clerical Support
- Up to 24 hours
- Up to 24 hours per week, as per schedule. Hours will be between Monday to Friday 8am-10pm and Saturday 8am-6pm.
- Canada / Ontario / Osgoode Professional Development (1 Dundas St. West)
- Ongoing
- 08-07-2026
- 12

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Posting Summary

Access Full Position Posting

Purpose:

The Digital Learning Support Assistant provides front-line technical, operational, and participant support for online, hybrid, and in-person professional education programs, webinars, conferences, and special events for Osgoode Career development, under the direction of the Manager, IT & Innovation.

Education:

Completion of a post-secondary diploma or degree program in Educational Technology, Digital Media, Information Technology, Audio Visual Technology, Communications Technology, Event Technology, or a related field.

Experience:

Minimum of 1-year of relevant experience supporting online, hybrid, and live learning environments and educational technology platforms and providing technical and AV support within a post-secondary, continuing education, professional development, or conference environment.

Skills:

Knowledge of online learning management systems and tools (e.g., Moodle/eClass)

Knowledge of recording and streaming platforms, webinar and virtual event technologies (Zoom Meetings, Zoom Webinar), classroom presentation systems, and assistive and accessibility technologies.

Knowledge of Microsoft Office Suite (Teams, Outlook, Office).

Ability to troubleshoot routine technical issues in live learning environments.





Ability to remain calm and effective during live events.

Ability to manage multiple priorities in time-sensitive situations.

Effective communication skills.

Ability to pay attention to detail.

Ability to work independently and as part of a team.

Effective customer service skills to address user inquiries and respond in a timely manner.

Ability to exercise tact and diplomacy.

Additional Notes:

Ability to lift up to 25lbs.

Access Full Position Posting The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.

York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.

We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.

York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.

PLEASE NOTE: This job posting is for an existing vacancy. Applications must be received by 11:55 pm EST on the posted deadline date, if applicable. Posting deadlines can be updated, or modified, at any time based on hiring needs. Please refer to the York U Career Portal when confirming posting deadlines.

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📌 Digital Learning Support Assistant (Ontario)
🏢 York University
📍 Ontario