Job Seekers can review the Job Applicant Privacy Policy by clicking here ( . For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare.

Type: Full time/Permanent Shifts: Monday - Friday Daytime Hours. As a senior operations leader, flexibility is expected to support warehouse operations, leadership teams, and critical business initiatives in Ontario and Alberta.

Travel: 30 percent Travel Required Excellent benefits package after 30 days (Medical, Dental & Vision) ~ Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP) ~ Employee discount of 15% on Ryder stock ~ Ryder is seeking a results-driven Director, Customer Logistics to lead operations across distribution centers in Mississauga, Ontario, and Calgary, Alberta. This executive role is accountable for operational performance, financial results, customer satisfaction, safety, and continuous improvement for a major telecommunications customer. As a trusted customer partner and Ryder leader, you will deliver operational excellence, achieve financial targets, strengthen customer relationships, and identify growth opportunities.

The ideal candidate brings extensive warehouse and supply chain leadership experience, a robust commitment to LEAN principles,



and the ability to build high-performing teams across multiple locations. This role offers the opportunity to shape the future of Ryder’s logistics operations through innovation, customer partnership, and operational leadership. Depending on the customer requirements, additional areas of responsibility may include transportation, packaging and/or reverse logistics.

This position is responsible for leading, guiding, training and directing location managers including GLM I and GLM II at assigned accounts. Build and maintain relationships with customer(s) at a regional or corporate level based on operational execution and value creation.

Represent

Ryder in customer meetings and presentations including Quarterly Business Reviews (QBR) Forecast, plan, manage and ensure assigned accounts meet defined financial targets. Manage operations to meet or exceed internal and external Key Performance Indicators (KPIs). Lead account(s) during peak seasons, special projects, and implementations.

Identify expansion opportunities with current customer(s). May participate in business development and start up activities for new customers. Oversee the deployment of Ryder's Lean Guiding Principles and foster a culture of continuous improvement Hire, train, guide and supervise Group Logistics Managers (GLM) I and II to meet the requirements of the positions within the accounts Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Capable of multi-tasking, highly organized, with excellent time management skills

📌 Director Customer Logistics - Telecommunications Operations (Mississauga)
🏢 Ryder System
📍 Mississauga