Director, Strategic Policy and Engagement Job Title: Director, Strategic Policy and Engagement Ministry: Service Alberta and Red Tape Reduction Full or Part-Time: Full-Time Permanent/Temporary/Wage: Permanent Salary: $5,139.30 to $6,526.16 bi-weekly ($134,135 - $170,332/year). Help shape the future of consumer protection in Alberta. As Director, Strategic Policy and Engagement, you will lead high-impact policy, legislative modernization, public engagement and consumer education initiatives that influence the protections available to Albertans and the regulatory setting in which Alberta businesses operate.

The Consumer and Citizen Services Branch is responsible for administering legislation and programs that protect consumers and support a fair, competitive marketplace in Alberta. The branch oversees a complex regulatory framework, including 10 Acts and 48 Regulations governing business and consumer interactions. Its work includes licensing regulated professions and businesses, educating consumers and businesses about their rights and responsibilities, and enforcing consumer protection laws when non-compliance occurs.

The branch also leads policy and legislative initiatives to ensure Acts and regulations remain responsive to emerging marketplace issues, while providing access to consumer protection information and promoting awareness and understanding of Alberta’s consumer protection framework. As the Director of Strategic Policy and Engagement, you will provide strategic leadership for the development and modernization of consumer protection policy, legislation and regulations. You will oversee evidence-based research, stakeholder and public engagement, consumer education, strategic planning, and the people and resources required to advance branch and ministry priorities.

Leading strategic policy development and providing evidence-based advice on emerging consumer issues,



marketplace trends and opportunities. Directing legislative and regulatory review initiatives to ensure consumer protections respond to evolving technological, social and economic conditions. Establishing effective policy standards, processes and plans that support timely, high-quality legislative and regulatory outcomes.

Designing public engagement and stakeholder consultation initiatives that incorporate diverse perspectives and strengthen support for change. Building partnerships across government, with legal and policy specialists, and with federal-provincial counterparts to advance shared priorities. Overseeing consumer education strategies, targeted engagement sessions and public information resources that improve awareness of marketplace rights, obligations and best practices.

Modernizing consumer education approaches through innovative digital tools and emerging technologies. Guiding comparative research, environmental scans, policy analysis and the responsible collection and use of consumer protection data and organizational knowledge. Managing employees, budgets and program resources while promoting learning, innovation, accountability and high performance.

Competencies are behaviors that are essential to reach our goals in serving Albertans. Applying a whole-of-government perspective to understand complex relationships and evaluate the short-, medium- and long-term impacts of policy decisions. Bringing together diverse perspectives,



resolving competing interests and building commitment around shared outcomes.

Creative problem solving: University degree in Business administration, Public Administration, or a related field supplemented by 6 years of related experience. 3 - 5 years of progressive experience in management and leadership roles within a public sector environment. ~ Strong capability in strategic policy development, legislative or regulatory analysis, stakeholder engagement and evidence-based decision-making. ~ Experience working collaboratively with senior leaders, internal partners, subject-matter experts and external stakeholders on complex initiative.

The following will be considered as assets: Experience with consumer protection, marketplace or industry regulation or a related public policy environment.

Experience leading legislative or regulatory modernization.

Experience designing large-scale stakeholder consultations or public engagement processes.

Experience developing public education strategies or digital information resources. Knowledge of government decision-making, legislative approval and cross-ministry policy processes.

Experience using research, environmental scanning and data to identify trends and develop policy options. This is a permanent position located in 13th Floor, Commerce Place Building, Edmonton.

Hours of Work: Monday to Friday, 36.25 hours per week. Final candidates will be required to undergo a Criminal Records Check (CRC). Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Adenike Adebayo- Coker at Adenike [email protected] #

📌 Director, Strategic Policy and Engagement (Edmonton)
🏢 Government of Alberta
📍 Edmonton