Please Note - this is an 18-month Contract This includes implementing the retained GRECS organization, governance structures, decision rights, process redesign, provider accountability mechanisms and adoption of the new operating model.

Transformation

Delivery and Value Realization Translate transformation priorities into integrated plans, milestones, dependencies, governance routines, executive reporting and decision-making forums. Coordinate delivery across GRECS, Procurement, Legal, Finance, Technology, TPRM, HR, Communications, regional teams and the selected provider. Lead implementation of the retained GRECS operating model, including accountabilities, decision rights, governance interfaces, process redesign and service delivery handoffs.

Establish transformation governance, escalation paths, performance routines and issue management disciplines to drive accountability and timely decisions. Coordinate readiness across people, process, technology, data, supplier, risk, controls, communications and business stakeholder dimensions. Maintain transition playbooks, readiness plans, governance materials, adoption plans and stabilization routines to support consistent execution.

Identify and elevate risks related to service continuity, knowledge transfer, supplier performance, regional requirements, decision rights and control effectiveness.

Provider

Mobilization and Commercial Management Lead provider mobilization activities, including contract readiness, service level activation, reporting requirements, governance routines and operating protocols. Apply commercial and contractual discipline to manage scope, change controls, performance obligations, provider commitments and the financial implications of transition decisions. Establish KPIs, SLAs, performance gates, transition milestones,



service reporting and provider accountability mechanisms.

Change

Adoption, Partnership and Risk Leadership Partner with GRECS leaders, enterprise functions, regional stakeholders and the selected provider to align priorities, manage dependencies and support effective governance. Own adoption of the current operating model by ensuring retained teams, provider teams, people managers and business stakeholders are ready to operate effectively post-transition. Lead change readiness activities in partnership with dedicated change resources, including stakeholder alignment, communications, training readiness, leadership engagement and adoption tracking.

Identify and mitigate transformation risks, sustain operational continuity and maintain appropriate controls through transition and stabilization. Champion a client-focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.

Execute activities in accordance with Scotiabank's Values, Code of Conduct, Global Sales Principles and applicable operational, compliance, conduct risk and third-party risk controls. Lead, coach and develop assigned team members and project resources, setting clear priorities and reinforcing accountability across geographically dispersed workstreams. University degree in Business, Real Estate, Finance, Operations,



Project Management or related discipline; graduate degree or equivalent experience is an asset.

Experience working on the service provider side, or in a role requiring strong understanding of both client and provider perspectives, is an asset. Strong relationship management skills with the ability to work effectively across GRECS, Procurement, Legal, Finance, Technology, TPRM, HR, Communications, regional teams and external providers. Strong analytical, planning, judgment, communication, influencing and executive presentation skills, with the ability to operate in sensitive, confidential and ambiguous environments.

Knowledge of Real Estate, Facilities Management, Corporate Services, supplier governance, service level management and third-party risk management is an asset. PMP, Prosci/Change Management, Lean Six Sigma, CPA, MBA or equivalent credentials are considered assets. An organization committed to making a difference in our communities - for you and our customers.

Scotiabank is a leading bank in the Americas.

Guided by our purpose: "for every future", we help our customers, their families and our communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.

📌 Director Transformation - Global Real Estate & Corporate Services (18-month Contract) (Toronto)
🏢 Scotiabank
📍 Toronto