About Mappedin Mappedin is the leading indoor mapping platform transforming the way venues are experienced, managed, and understood. Built for scale and trusted by the world's biggest brands, our AI-powered tools make indoor mapping fast, flexible, and easy to integrate—powering indoor experiences at top destinations worldwide. With billions of square feet mapped across 57 countries, Mappedin helps make public spaces easier to explore, simpler to manage, and safer for every visitor.

Every product experience Mappedin delivers starts with a digital understanding of a physical space. This role is responsible for making that foundation stronger — and scalable. We're looking for a Product Manager, Core Platform to own the evolution of Mappedin's core capabilities: mapping, positioning, spatial data, and the foundational systems that field teams and partners build on.

Mappedin uses Field Deployed Engineers — FDEs — who build bespoke applications on top of the core platform for individual customers. That means deciding what gets hardened into the platform so FDEs can move faster and more consistently, what stays flexible for deployment-layer customization, and what patterns across customers and environments belong in core rather than living as one-off builds. You’ll work at the intersection of platform strategy, technical systems, and field reality — partnering closely with Engineering, FDEs, Customer Success, and customers to build the primitives that everything else depends on.

Own the vision, roadmap, and prioritization for core platform capabilities — mapping, positioning, spatial data models, and foundational SDK/API surfaces Balance FDE deployment needs, customer outcomes, technical health,



and business impact Define success metrics that reflect real-world adoption and reliability — not just features shipped Identify where FDE teams are building workarounds and determine what belongs in core vs. Partner closely with Engineering to evolve the data models, APIs, and primitives that FDEs and partners build on Turn recurring deployment patterns into reusable platform capabilities — reducing the need to reinvent from scratch at every new site Customer & Field Insight (20%) Engage directly with FDEs, customers, and implementation teams to understand how the platform is actually used in the field Identify patterns across venues, industries, and deployment environments — not just the loudest customer request Translate field signal into product direction with a clear point of view on what belongs in core vs. Coordinate across Product, Engineering, Customer Success, Partnerships, and Go-To-Market teams Communicate priorities, trade-offs, and technical concepts clearly to diverse audiences Help teams make informed, defensible decisions about where to invest and why 5+ years of Product Management experience in software or technology companies ~ Experience owning platform products, technical systems, infrastructure, developer tools, APIs, or data products — with a track record of building for builders,



not just end users ~ Demonstrated ability to distinguish what belongs in a shared platform from what should stay in a deployment or customization layer — and the judgment to defend that line under pressure ~ Strong data model thinking — understanding how schema and API decisions compound over time and what consistency at the foundation enables ~ Strong communication skills — able to translate technical trade-offs into clear product direction for non-technical stakeholders ~ Track record of making decisions based on evidence and field reality, not internal assumptions Experience with mapping, GIS, spatial technologies, positioning systems, or location intelligence Experience building platforms used by field deployment teams, professional services teams, or forward-deployed engineers Experience applying AI within software products or workflows You solve each customer's problem individually without asking whether it belongs in the platform You need extensive direction before taking ownership You find it hard to say no to a customer request in service of platform coherence You find technical complexity more frustrating than engaging You’ll join a product organization working closely with Engineering, Design, Customer Success, and Go-To-Market teams to solve challenging problems for customers around the world.

We move quickly and adapt as customer needs evolve. What won’t change is the opportunity to solve meaningful technical problems, influence foundational product decisions, and help shape the future of a growing platform. We use artificial intelligence (AI) tools to help record interviews and create notes for us to review later.

We welcome applications from people with disabilities. 20 days of paid vacation starting on day one ~ Opportunity to solve complex technical problems with real-world impact ~

📌 Director Undergrad Medical Education (Montreal)
🏢 Mappedin
📍 Montreal