Elevate guest experiences as an E-Commerce Coordinator at Sunshine Village in Banff National Park. This role combines online sales oversight with exceptional customer service in a vibrant ski resort setting. As an E-Commerce Coordinator, you will ensure smooth e-commerce sales processing while assisting Guest Services operations.

This multifaceted position requires excellent communication skills and a systems-oriented approach to deliver prompt responses to guest inquiries via phone, email, or in-person. Expect to engage actively with both departments to create unforgettable experiences for every guest. Key Responsibilities:

- Oversee administration of all e-commerce activities
- Manage Guest Services and E-Commerce email inboxes




- Handle customer inquiries and refund requests
- Oversee recovery of declined payments for services
- Assist with season pass and day ticket purchases Requirements:
- Strong understanding of Banff Sunshine products
- Experience in customer service and E-Commerce coordination
- Ability to work in a fast-paced, high-volume environment
- Proficient in handling administrative tasks
- Excellent interpersonal and communication skills Bring your professionalism and expertise to enhance guest satisfaction at Sunshine Village in Banff.

📌 E-Commerce Coordinator at Sunshine Village (Banff)
🏢 The Job Resource Centre
📍 Banff