Enhance customer experience as a Customer Activation Manager at Encircle. This remote position focuses on onboarding and empowering clients to maximize their use of our software. As the Customer Activation Manager, you'll lead outbound onboarding efforts tailored to each customer's needs. Close collaboration with both Sales and Account Managers will amplify your effectiveness in this vital role. Provide scalable resources to assist self-serve customers
- Support Account Managers in addressing adoption gaps Deep understanding of product usage and customer needs
- Proficiency in conducting group and individual training
- Solid analytical skills in monitoring activation metrics
- Help clients navigate their activation journey successfully with Encircle.