Energy Distribution Manager (Walkerton)

Energy Distribution Manager (Walkerton)

03 Oct
|
Midwest co-operative services
|
Walkerton

03 Oct

Midwest co-operative services

Walkerton

Midwest Co-op is currently accepting resumes for the position of Energy Distribution Manager. Under the direction of the Energy Division Manager, the Energy Distribution Manager is responsible for the management and coordination of all assigned Dispatchers and Drivers, along with related equipment and vehicles. In addition, they are responsible for ensuring that all incoming delivery requests are handled in a professional and timely manner.

The incumbent is also responsible for maintaining excellent customer relations, including procedures to effectively handle customer queries, complaints, requests for information, service-related matters, and the overall positive customer experience SUPERVISION AND LEADERSHIP ~ Hires, supervises, leads and develops distribution staff to be technically competent, industry knowledgeable, and customer focused. Provides support to the management team providing local information, market intelligence and competitor information. Responsible for the continuous improvement and development of the Energy Distribution Team through training opportunities, performance management, and team building.

Responsible for distribution functions including, but not limited to, efficient routing, scheduling, monitoring hours of service, and fleet maintenance and coordination while ensuring appropriate back up staff are trained in all aspects. Identify and assist with implementation of procedural/policy development to ensure continuous improvement to workflow, organization, and profitability. Responsible for distribution department budgeting, financial review, and overall profitability.





Ensures that all customer inquiries are handled in a timely fashion and to the satisfaction of both the customer and the Co-op by maintaining proper follow-up procedures. Provide assistance to Energy department staff as needed. Participate in MCS training which includes, but not limited to, the mandatory Ministry of Labour course, MCS Health & Safety Standards and Policies, and Accessibility Policies (AODA).

Understands and follows all Corporate, Legislative and Health & Safety and Environmental policies and procedures. Maintains proper personal image and assigned company vehicle in a manner which promotes company image and sets example for the department. Represents MCS at meetings, providing information, communications, and leadership in local activities.

Working as part of the MCS team, ensures that company objectives, customer service levels, employee relations and inter-branch relations are improved and promoted. Ideally possess 3-5 years of experience in transportation, distribution or logistics. Robust knowledge of heavy truck components and maintenance requirements.

Proficient in Office 365 including Excel, Word, Outlook and Teams. Operates mostly within a normal, environmentally controlled office environment. Sitting for long periods at a terminal or computer. Additional hours may be required at times.

Some travel on and off-site work may be required. Ability to be on call in a regular rotation. Extended health coverage Dental and vision coverage Company matched pension plan We are committed to providing accommodation for persons with disabilities.

Accommodation will be provided as part of our hiring process.

📌 Energy Distribution Manager (Walkerton)
🏢 Midwest co-operative services
📍 Walkerton

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