The salary range for this position is $48,000 – $52,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group advantages, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role.

Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process. This is a posting for an existing job vacancy.

The Guest Experience

Ambassador is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives, and staff members. As the first friendly face our guests encounter, Guest Service Ambassadors are often stationed in public spaces and reception desks/lobbies. This role is expected to be on-site five days a week.

If You Were To Come On

Board As Our Guest Experience Ambassador, We’d Ask You To Do The Following For Us Provide high-level internal and external customer support. Assisting with registering visitors with the building and internal platform. Assist in making space reservations using an online tool and escorting guests throughout the office.

Manage and support all functions in EMS – OMC Reservations Tool Responsible for the shared mailbox on site. Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants, and other points of interest Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchen. Restock offices, conference rooms, kitchen, and pantry supplies.

Prepare and maintain conference rooms for executive and client meetings, align all furniture to quality assurance requirements. Provide general travel support (arranging transportation, providing directions, etc.)



Coordinate and arrange basic office equipment repairs and maintenance by inputting facilities tickets. Carry out instructions for security, fire, health and safety guidelines.

Provide first-line support for basic office technology. General administrative support. to provide seamless customer support. Respond to inquiries and anticipate customer needs. Performs daily quality assurance checks for pantry and conference rooms.

Think you have what it takes to be our Guest Experience Ambassador, ? The ability to work under pressure, prioritizing tasks, and juggling many tasks simultaneously, while constantly interacting with visitors in a public environment. Basic computer skills and knowledge of office technology / equipment.

Two to three years’ experience in a client service / reception position within a hospitality or corporate environment. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.

For our eligible associates, we offer comprehensive health, vision, and dental care coverage.

Our Mental

Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths.

We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all.

Our Employee Resource

Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

📌 Entertainment Ambassador (St. Catharines)
🏢 Compass Group Canada
📍 St. Catharines