Reports to: Family Development Program Manager Job Type: Full Time, Fixed-term Contract ending Jan 8 2026-Possibility of extension Salary: $28.00 – $30.89 per hour, 35 hours per week Location: On-site : The Fraser Region Aboriginal Friendship Centre Association (FRAFCA) is a rapidly growing Indigenous community-based organization, serving BC’s largest urban Indigenous population of children, youth, families & Elders. Our Vision is to build a community of strong, healthy, successful Indigenous people connected to each other and to their roots by fostering their health & well-being through culturally relevant services, support, and advocacy.

The Family Support

Worker is the primary worker in the Family parent home and is responsible for creating a safe, therapeutic, daily living setting for families residing in residence. This highly motivated individual works with the family to meet their care plan goals and achieve a satisfactory level of wellness and family functioning; and supports a small team of residence support workers to understand and collaborate around the families goals. Services are delivered, in accordance with legislation, regulations, contractual commitments, Society policies and commonly accepted practice standards for residence care.

The individual is responsible for upholding FRAFCA’s mission, vision, and values, and is highly collaborative and supporting staff to work to this end. Holistic, culturally safe, approaches to serving our clients and community Freedom to share and observe own cultural practices (i.e. smudging in the office) Parking available on-site Paid vacation days; main office by the Skytrain station

- Promote strong parenting skills, life skills and holistic well-being. Promote the social and emotional health of families




- Help families access and navigate key supports and services
- Increase understanding of the best ways to support families; the Family Advocate/Community Liaison will complete an intake and develop short term goals with the family to support community integration and achieve stabilization.

Advocacy: The Family Advocate & Community Liaison will facilitate access to and networking with specialized support services for parents & their children. Examples of these child focused specialized support services include, but are not limited to, speech therapy, occupational therapy, physiotherapy, and aboriginal supported child development. Examples of services targeting parents include addictions counselling, victim services support, & advocacy (MSDSI, Health Authority).

Community

Liaison support including advocacy for local, provincial, or federal services where available and were doing so will likely lead to improve outcomes for the family

- Making appropriate referrals to other agencies or professionals, as necessary, and provide accompaniment in initial stages. Connect individuals with income support, health supports, education registration, and other Provincial, Federal or Municipal services that would improve the families functioning & connections.

Crisis Supports: Provide crisis intervention & support to families in transition to obtain services, connect to housing supports,



or to address barriers to necessary.

General Case

Planning & Management including intake, goal setting, client file notes, records management, statistical reporting, referrals, and closure.

Community Resources/Partner engagement: develop excellent relationships with other service providers and establish formal and informal linkages. In Addition, the Indigenous Family Home Support Worker will be required to: Attend and participate in all staff and program meetings and family goal planning with family, and with each family member in the program

- Resolve conflict appropriately and professionally adhering to respectful workplace policies. Adhere to the Society’s Policies and Procedures and Mission Statement, generally Diploma, plus 2000 hours of experience working with Indigenous Families in crisis and MCFD. Familiarity with services and support in the Circle 5 Region. Demonstrated ability to work collaboratively and contribute to the health of the agency and clients
- Proficiency with Microsoft Office including Word, Excel, SharePoint, and Outlook. Successful candidate will be required to submit a current criminal record check and vulnerable persons check. On-site parking Extended Health beneftis *41 of the BC Human Rights code, preference may be given to Aboriginal Applicants. “We are committed to the National Truth and Reconciliation Calls to Action. FRAFCA is engaged primarily in promoting or serving the interests of Indigenous peoples, FRAFCA prioritizes employment to Indigenous peoples. Preference will be given to Indigenous applicants, unless that preference or employment would constitute a discriminatory practice under the Canadian Human Rights Act.” #

📌 Family Liaison Support Worker - Full-time (Fixed-term contract ending Jan 8, 2026) (Surrey)
🏢 FRAFCA
📍 Surrey