Location: NW Calgary, AB Job Type: Permanent Full-Time (40 Hours/Week)Wage: $21.00 - $23.00 per hourMileage Reimbursement: $0.50/km About New Age Services (NAS)

At NAS, we believe every person deserves the opportunity to live a meaningful, independent, and fulfilling life. We are committed to supporting individuals with developmental disabilities, complex mental health needs, and diverse life experiences through compassionate, person-centered services.

Our strength comes from our dedicated team members who share a commitment to dignity, inclusion, empowerment, and community engagement.

Why Join NAS? Supportive and cooperative team environment

Competitive compensation

Ongoing training and career development

Opportunities for growth and advancement

Meaningful work that positively impacts lives A culture guided by our values: Purpose, People, and Pioneering

Specialized training in Trauma-Informed Care and Harm Reduction practices If you're looking for a rewarding career where you can make a difference every day, we'd love to hear from you.

Why This Role

Matters

As a Community Support Worker, you will play a vital role in helping individuals overcome barriers, develop independence, and improve their quality of life. Through a Harm Reduction and Trauma-Informed approach, you will foster a secure, respectful, and empowering environment where individuals can thrive. About the Role

NAS is seeking a dedicated Female Community Support Worker to join our Nelson Group Home team in NW Calgary.

In this role, you will support individuals with developmental disabilities, mental health challenges, trauma histories, addiction concerns, and complex behavioural needs.



Using a Harm Reduction and Trauma-Informed Care approach, you will help individuals develop life skills, build independence, and participate meaningfully in their communities.

Please Note: Due to personal care, privacy, and safety requirements of the individuals supported, this position is open to female applicants only.

Key Responsibilities Provide holistic support addressing emotional, behavioural, physical, social, and medical needs

Support individuals experiencing mental health challenges, substance use concerns, trauma, and developmental disabilities

Implement individualized support plans and goal-oriented strategies

Assist with personal care and hygiene supports as required

Administer medications and complete accurate documentation

Support appointments, community activities, and recreational opportunities

Maintain a safe, clean, and supportive living environment

Complete incident reporting, safety checks, and hazard assessments

Communicate effectively with families, guardians, healthcare professionals, and community partners

Apply Harm Reduction, Trauma-Informed Care, and person-centered practices

Safely support individuals displaying complex or challenging behaviours

Respond effectively to crisis situations utilizing de-escalation techniques

Promote dignity, choice, independence,



and community inclusion What We're Looking For

You are compassionate, resilient, adaptable, and committed to supporting individuals in achieving their goals.

Qualifications Certificate, Diploma, or Degree in Human Services, Disability Studies, Community Rehabilitation, Social Work, Psychology, or a related field

Valid Class 5 Driver's License

Reliable vehicle

Minimum $2,000,000 liability insurance

Strong computer skills, including Microsoft Office

Excellent written and verbal communication skills

Ability to support individuals with complex behavioural, mental health, and developmental needs Preferred Experience

We are particularly interested in candidates who have: Minimum 1 year of experience in human services, community support, outreach, healthcare, addictions, or group home settings

Experience working within a Harm Reduction and Trauma-Informed Care framework

Knowledge of mental health, addiction, concurrent disorders, and complex behaviours

Experience supporting individuals affected by trauma, homelessness, substance use, or social barriers

Strong crisis intervention, de-escalation, and relationship-building skills

Commitment to person-centered support and continuous professional learning Certifications Considered Assets Standard First Aid & CPR

Medication Administration Training

Nonviolent Crisis Intervention (NVCI)

Positive Behaviour Supports (PBS)

Mental Health First Aid

Trauma-Informed Care Training

Harm Reduction and Substance Use Awareness Training

ASIST, safe TALK, or equivalent suicide intervention training

Abuse Prevention and Response Training

📌 Female Support Worker (Calgary)
🏢 New Age Services
📍 Calgary