QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most – home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement.

Join our mission as our next Field Application Specialist in South Western Ontario.

The Field Application

Specialist (FAS) is accountable for developing and nurturing strong relationships with external customers to ensure optimum utilization of QuidelOrtho products and the highest levels of customer satisfaction. The FAS is a valuable member of the Sales Account Team who is accountable for providing technical support, demonstration skills and technical expertise for all QuidelOrtho products throughout the sales cycle.

Customer

Support (75%) Develop and maintain relationships with customers at all levels of the laboratory Perform System Verification studies for new customer installations, including calibration, P&A;, and patient correlation Provide troubleshooting support and training expertise to recent and existing customers Assist customers with linearity, normal and reportable range verification Account Team Support (20%) Support sales team activities via technical product demonstrations, workflow studies, lunch and learn events, conventions etc Provide effective and proactive communication to all members of the account team Manage all territory administrative requirements Actively solicits competitive information at customer sites and communicates trends,



activity and issues to the account team Supports the development of customer profiles The Individual Candidates should be aware that the Company currently requires customer-facing workers to meet Customer Credentialing requirements which may include but are not limited to, up to date immunizations. The Company is an equal opportunity employer and will provide reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the company to do so as provided under federal, state, and local law.

Education: Medical Laboratory Technologist Degree Canadian Society for Medical Laboratory Science (CSMLS) or equivalent province accredited certification Experience: Minimum 3 years of laboratory experience Good working knowledge of laboratory settings Demonstrated ability to conduct adult training and “train the trainer” programs Good working knowledge of all Microsoft Office programs Must be able to effectively communicate with internal and external customers. Both French and English languages are required. 5 years of laboratory experience ~ Diagnostic field technical support experience Technical Specialists, Field Application Specialists, Technical Support Specialists Sales: Sales Director, Account Managers, Sales Manager, Marketing Field Service: Technical Service representatives, apprentice, Senior Technical Service representatives, Regional Service Specialists, Regional Service Managers, Canada Service Director Interacts with other aspects of the organization as required (e.g., Finance, HR, IT, Customer Service, etc.) Customers including but not limited to Laboratory Managers, Supervisors.



Typical outside field based environment.

Must have the discipline, organization skills and self-motivation to work autonomously in a home office environment. Must be physically able to travel up to 50%. Must maintain a valid driver’s license and must own and maintain an automobile suitable for travel to customer sites, airport, etc.

Travel includes airplane, train, automobile, and overnights. On a typical workday, 80% of time meeting with people, 20% of the time on computer, doing paperwork, or on phone. The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data.

The salary range for this position is 82,000 to 92,000 CAD and is bonus eligible. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a pension plan, employee assistance program, paid time off (including sick time) and paid Holidays. QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at [email protected] Ability to travel to customer sites within their assigned territory, 50% domestic. During training period, travel to US will be required. #

📌 Field Application Specialist- South Western Ontario (Ottawa)
🏢 Ortho Clinical Diagnostics
📍 Ottawa