Together, we help people, businesses, and society prosper in valuable times and be resilient in bad times. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Flexible work arrangements and a hybrid work model Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 12% As part of our commitment to Win As A Team , we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. As a Claims Specialist on our Property Large Loss team, you will be tasked with investigating, quantifying, analyzing, adjusting, and settling complex property claims, including those over $200,000. You will manage complex property claims across various distribution channels.

Your responsibilities will include directly handling and overseeing mid to complex first-party, which may involve Residential, Commercial Property, or Equipment Breakdown losses.



Investigate relatively complex commercial and personal lines property claims in a timely and respectful manner through communication with customers, contractors, consultants and any other related parties. Handle field tasks on behalf of telephone adjusters.

Provide a superior quality of customer service to external and internal customers, and answer queries relating to the claims process. Document the claim file by meeting with all involved parties and obtaining appropriate reports and statements from customers, appraisers, third party adjusters, claimants, witnesses, police, and any other pertinent experts to determine coverage. Analyze the information gathered, interpret insurance policy wording, determines coverage, assesses damage.

Within established authority limits, negotiate with customers, claimants, lawyers, and insurers to settle claims. Maintain current knowledge of insurance products, as well as appraisal or investigation. University degree or any combination of training and experience deemed relevant for the role ~5 to 7 years experience handling personal and commercial property claims with at least partly acquired experience directly in the field ~ Demonstrates a passion for customer service with strong written and verbal communication skills ~ Strong aptitude for technology with excellent computer skills ~ Can travel on short notice This role is eligible for employee referral bonus. #myReferrals3000 At Intact, our Value of respect is founded on seeing diversity as a strength.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people.

📌 Field Property Adjuster (Thunder Bay, ON) (Calgary)
🏢 Intactfc
📍 Calgary