We're a team of curious thinkers, bold innovators, and problem-solvers who make technology work better for people, businesses, and communities across Saskatchewan. Bring your energy, share your ideas, and help us shape what's next.

Field Services Technician Salary: $30.67 to $44.04/hour (determined based on education and experience) Permanent Full Time Provides high quality face-to-face customer service through theinstallation, analysis, coordination, maintenance, testing, repair and removal of customer premise equipment, outside plant facilities, and critical infrastructure equipment. Partners and interacts with internal and external customers to ensure timely service. Maintains a positive and professional demeanor when communicating and delivering the company's products and services to our customers and partners.

Coordinates, installs, rearranges, maintains, removes, tests andrepairs voice and broadband equipment, wiring, associated hardware, applications and outside plant facilities for communication, broadband, and television services. Responsible to presurvey residential, rural, and business buildings for the purpose of identifying the type of wiring, materials, and the amount of labour to be required. Provides training to customers as required.

Installs (including connecting, splicing, grounding and terminating),tests, maintains and removes telephone, coaxial and fibre cables/wiring, terminals and associated equipment in outside plant facilities, access terminals, remote equipment sites such as concentrators, customer premises and central offices for residential and business customers, as well as other SaskTel departments. Places, rearranges, splices, maintains, and removes aerial, buried,and underground feeder and distribution cables, including those in underground duct formations and confined spaces, as well as service wires. Buries distribution cables using heavy equipment, coordinates with other utilities, as well as restores work sites and customer premises upon completion.

Investigates customer service reports by testing and locatingproblems. Investigates and reports damage to outside plant facilities. Identifies, repairs, and replaces defective and/or damaged station equipment and outside plant facilities to restore or improve service.

Organizes, coordinates, and completes releases with customers andother SaskTel departments for facility rearrangements, additions, changes, and repairs,



which may include work outside normal working hours Previews jobs, coordinates activities, and may monitor and inspectwork performed by contractors. Locates and stakes buried facilities as requested. Programs, installs, and maintains cable pressurization systems andassociated software.

Responds to cable monitoring alarms. Ensures discrepancies related to work orders, repair calls, customeraccounts or network records are brought to the attention of the responsible department. Operates hydraulic and heavy equipment, including polecat diggertrucks, bucket/ladder trucks, excavators, bobcats, trenchers, and backhoes, as required.

Erects and removes poles, aerial cable, guy wires and associated hardware for aerial lines. Identifies, assists, and notifies sales of potential sale opportunities. Arranges for and coordinates vehicle maintenance appointments.Responsible for administrative processes relating to material/stockusage, time reporting, order completion, vehicles, and customer billing documentation.

Two year Technical Institute Diploma in a relevant field of studysuch as telecommunications, electronics, communications engineering, computer science or computer networking OR One year Certificate (in relevant field of study listed above) with 1 year of experience (see qualification #2) OR Grade 12 with Algebra 30 or Foundations of Mathematics 30 or Pre-calculus 30 and 2 years of experience (see qualification #2). Working knowledge of processes, procedures and/or systems for metro, urban and rural customers in at least one of the following: The installation, maintenance and repair of current consumer and business voice systems, equipment, and applications. The installation, maintenance and repair of current consumer and business broadband-based systems, equipment, and applications.

The installation, maintenance and repair of current data systems and equipment. The placement, maintenance, and repair of fibre and copper outside plant, underground, aerial, and buried facilities. The placement, maintenance, and repair of inside fibre and copper facilities.





General knowledge of the software applications used in dailyfunctions. General knowledge of techniques needed to deliver an outstandingCustomer Experience. Must be able to manage physically demanding workload involvinglifting and carrying, climbing ladders/poles, performing work from floor level to above shoulder height, and working outdoors in all weather conditions.

May be required to operate heavy and light construction equipment andvehicles. Works shifts as per the Collective Agreement, including evenings andweekends. Responds to after-hours emergency restoration of outside plantfacilities, customer premise equipment and services, and network elements.

May work alone when called out. Overtime may be requested. Complies with all safety, health and environmental policies, programsand standards at all times Performs related duties means performs and/or assists other craftpositions for good and sufficient reasons.

Extensive travel may be required. ENVIRONMENTAL CONDITIONS Hazards (electrical, noise/vibration, electrical, chemicals, radiation, atmospheric, infectious diseases). Experienced leaders are there to listen, coach, and champion your growth, giving you opportunities to take on recent challenges, build your skills, and move your career forward.

Here, you can be yourself, feel supported, and do work you're proud of alongside people who celebrate ideas, achievements, and each other.

Think

Big (Innovation and Courage), Make a Difference (Commitment and Community), Focus on Experiences (Simplicity and Agility), and working as OneSaskTel Team. This is an on-site position located at the location(s) above. Out of province/country candidates must be willing to relocate.

Flexible work opportunities, in province, may be available. SaskTel may use technology-assisted tools, including artificial intelligence (AI), to help review and assess applications. At SaskTel, we believe in fostering a diverse and inclusive workforce that reflects the customers and communities we serve.

As one of Saskatchewan's Top Employers, we offer rewarding work, competitive salaries, comprehensive health and dental plans, pension plans, flexible work arrangements, paid time off, training & more! We value diversity as a key aspect of our culture. If you need any accommodation at any stage of the process, please contact us confidentially at talent.

📌 Field Service Technician or Technician (Tisdale)
🏢 SaskTel
📍 Tisdale